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Hollywood Feed
- Pet Stores
- Fort Worth, TX
About this business
Location details
3204 Camp Bowie Blvd, Suite 110, Fort Worth, TX, 76107, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I’d have to say this is the least friendly Hollywood feed store I’ve been to. Neither the younger or more senior employee was engaging or as willing to help me when I walked into the store. Only chose this store because it was the closest to me after moving. May opt to drive across town just to give the other store’s the revenue.
Business response:
Thank you for taking the time to reach out to us Morgan. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry. Therefore, I am sorry to hear that your recent interactions with the staff at our West 7th location have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this matter with the team. Please reach out ... read more
I wouldn’t recommend this place I went in and was needing help with dog food they were very rude and act as if they didn’t want to help me my feelings was very hurt
Business response:
Nicky, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our West 7th location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this with the team. If you could, we would love for you to reach out to him directly via his email, tomburke@hollywoodfeed.com. ... read more
I wouldn’t recommend this place I went in and was needing help with dog food they were very rude and act as if they didn’t want to help me my feelings was very hurt
Business response:
Nicky, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our West 7th location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Tom Burke, so that he can address this with the team. If you could, we would love for you to reach out to him directly via his email, tomburke@hollywoodfeed.com. ... read more
One of the employees has NEVER been friendly
Business response:
Jack, I apologize for the unfriendly treatment you have received at our West 7th store. It appears we've dropped the ball. Every employee is expected to work with kindness and respect to everyone. Doing what is right by our customers is what we stand for here at Hollywood Feed. We are here to provide the absolute best customer service to pet parents in our communities and nothing less shall be tolerated. This will be escalated to the regional manager, Tom, so he can take the appropriate action with the team. If you would lik... read more
One of the employees has NEVER been friendly
Business response:
Jack, I apologize for the unfriendly treatment you have received at our West 7th store. It appears we've dropped the ball. Every employee is expected to work with kindness and respect to everyone. Doing what is right by our customers is what we stand for here at Hollywood Feed. We are here to provide the absolute best customer service to pet parents in our communities and nothing less shall be tolerated. This will be escalated to the regional manager, Tom, so he can take the appropriate action with the team. If you would lik... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 764 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m.