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Hollywood Feed
- Pet Stores
- Alpharetta, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Alpharetta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
3000 Old Alabama Rd, Suite 124, Alpharetta, GA, 30022, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
People there are very friendly. My boyfriend and I are getting a kitten soon, the sale associate talked with us about our options for food and seemed very educated on the different brands.
Business response:
Samantha, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful... read more
Excellent customer service every time I go there. They know their food well and are able to make what appears to be informed recommendations. Very, very happy with their people. Prices are a little steep for the good stuff. I guess you get what you pay for. But if you catch a sale, it is relatively competitive I think.
Business response:
David, thank you for taking the time to write us a review! We're thrilled to hear you're pleased with our team's service! However, I am sorry to hear you were disappointed with our prices. We have a team dedicated to keeping our prices competitive with other pet supply retailers, while still maintaining the MAP prices that are required by the brands we carry. MAP stands for “Minimum Advertised Price” and is a legal policy for the lowest possible price a product can possibly be sold for. Our team works hard to make sure our p... read more
It is always a pleasure to shop at Hollywood Feed. The sales associates are the most knowledgeable, friendly and helpful. I am always greeted and offered help when I walk in, and thanked, offered help getting my purchases to my car and the door is opened for me on my way out. Thanks from an appreciative customer!
Business response:
Thank you Elizabeth for the kind words! We appreciate your continued support! Our Market at Haynes Bridge store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as famil... read more
It is always a pleasure to shop at Hollywood Feed. The sales associates are the most knowledgeable, friendly and helpful. I am always greeted and offered help when I walk in, and thanked, offered help getting my purchases to my car and the door is opened for me on my way out. Thanks from an appreciative customer!
Business response:
Thank you Elizabeth for the kind words! We appreciate your continued support! Our Market at Haynes Bridge store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as famil... read more
Kristin was a HUGE help ! Absolutely love the store! Looking forward to my trip back .
Business response:
Amy, thank you so much for your wonderful review! Our team always strives to have the best customer service in the industry, and we’re excited to hear that Kristin at our Haynes Bridge location is doing everything they can to meet that expectation. I will be sure to let their manager know about your wonderful experience working with them. Come see us again soon!
Kristin was a HUGE help ! Absolutely love the store! Looking forward to my trip back .
Business response:
Amy, thank you so much for your wonderful review! Our team always strives to have the best customer service in the industry, and we’re excited to hear that Kristin at our Haynes Bridge location is doing everything they can to meet that expectation. I will be sure to let their manager know about your wonderful experience working with them. Come see us again soon!
Friendly staff and good selection. We usually but Stella and Chewy products so adding more variety would keep us coming back. Thank you.
Business response:
Brennan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly staff and good selection. We usually but Stella and Chewy products so adding more variety would keep us coming back. Thank you.
Business response:
Brennan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Hollywood Feed is the best. I always find what I need. Customer service is excellent.
Business response:
Amy, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 759 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.