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Hollywood Feed

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Roswell, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

1125 Woodstock Rd, Suite 350, Roswell, GA, 30075, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,030 reviews
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Kathy T.'s profile image
Kathy T. 
on Birdeye

2 years ago

Great customer service always!! 

Business response:

Kathy , we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of you we are ranked high in pet care with a high score of 98.33! We appreciate you being a loyal Hollywood Feed customer!  We hope to see you again soon! 

Ginger M.'s profile image
Ginger M. 
on Birdeye

2 years ago

Great knowledgeable and friendly staff. 

Business response:

Ginger, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!  

Ginger M.'s profile image
Ginger M. 
on Birdeye

2 years ago

Great knowledgeable and friendly staff. 

Business response:

Ginger, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!  

Ingrid D.'s profile image
Ingrid D. 
on Birdeye

2 years ago

The young lady who helped me was very informative and helpful. So far, I've always had a great experience at this Hollywood Feed. 

Business response:

Ingrid, we truly appreciate your continued support and the great review! Thank you so very much! 

Ingrid D.'s profile image
Ingrid D. 
on Birdeye

2 years ago

The young lady who helped me was very informative and helpful. So far, I've always had a great experience at this Hollywood Feed. 

Business response:

Ingrid, we truly appreciate your continued support and the great review! Thank you so very much! 

Jill C.'s profile image
Jill C. 
on Birdeye

2 years ago

I think you need a loyalty program - I buy a lot and never get any coupons or rebates! Your staff is a little too aggressive in trying to get things. Instead of asking what I’m purchasing - just ask can I help you find anything. 

Business response:

Thank you for taking the time to leave us a review, Jill! We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service and well-informed recommendations, so I'd like to apologize for your recent experience as it appears we've dropped the ball. Please give us a call at 888-816-8691 and we will be more than happy to assist you! This will be escalated to the regional manager, Joy, so she can take the appropriate act... read more

Kim S.'s profile image
Kim S. 
on Birdeye

2 years ago

Excellent Customer Service! 

Business response:

Thank you so much for your amazing feedback, Kim! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!  

Nikki L.'s profile image
Nikki L. 
on Birdeye

2 years ago

We were looking for a birthday treat for my dog so we popped into this store just to see if they had something along those lines. They had adorable birthday cookies that my dog loved and we also bought some toys and a new bone. It was a very nice store that seemed clean and well kept. They had way more to choose from then I expected because the store seems small from the outside. I will definitely shop here again. 

Business response:

Nikki, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in our services, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Betsy O.'s profile image
Betsy O. 
on Birdeye

2 years ago

Website and delivery is super easy. But the people in the stores are the best! Kind. Friendly and dog lovers! 

Business response:

Hi Betsy O. Such a wonderful review, we thank you so much! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,030 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Sunday at 10:00 a.m. 

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