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Hollywood Feed
- Pet Stores
- Bartlett, TN
About this business
Location details
6722 Summer Ave, Bartlett, TN, 38134, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great love this storeÂ
Business response:
Iris, we are so glad to hear you loved your experience so much that you gave us 5-stars! We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon! Â
Very polite and patient and answered all my questionsÂ
Business response:
Thank you for taking the time to share your feedback, Hadleigh. We appreciate your kind words and are glad to hear that our team was able to assist you and provide the information you needed. We value your business and look forward to seeing you again soon. Â
I will not shop anywhere else for my dog. I love the store, the staff, the selection, the prices, everything.Â
Business response:
Thank you Jay for your kind words! We appreciate your continued support! Our #6 - Bartlett store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank yo... read more
I had questions about my dog being anxious and nervous. The associate was more than helpful with options for me. He explained what I needed to do and said to reach out if I had any other questions. It was a very helpful visit đź‘ŤÂ
Business response:
Dear Angie, Thank you for taking the time to share your wonderful experience with us at Hollywood Feed! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff is our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. We truly appreciate your kind words and look forward to see... read more
I needed filters for my pet fountain. The staff knew exactly where they were and showed me which ones I needed for the fountain that I have. Store was clean, staff was very polite and helpfulÂ
Business response:
Suzanne, thank you so much for your excellent review! Our #6 - Bartlett store strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Enjoy our internal training to the public and you can view resources and training classes at ... read more
Staff are not as friendly as they used to be, it’s like a lot of places people seem to be there because it’s a job. There used to be more staff really interested in helping you and your dog, it’s changed now, will probably try the new Lake District location to see if they are more interested in helping customersÂ
Business response:
Dear Diane, Thank you for taking the time to share your feedback about your recent visit to Hollywood Feed. We apologize if your experience with our staff fell short of your expectations. Providing exceptional service and assistance to our customers and their pets is our priority, and we are sorry if we did not meet these standards during your visit. We appreciate your loyalty as a customer over the years and understand your disappointment with the changes in our staff. We value your feedback and will take it into consider... read more
Very pleasant service and very knowledgeable answered all my questionsÂ
Business response:
Joyce, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon! Â
Associates were very friendly and helpful.Â
Business response:
Robin , thank you for your review! We take pride in our stores and the service provided by our pawsome Feed Team! Our team strives to go above and beyond to offer a wide variety of quality products for each pet's specific needs and ensure a stellar experience for each customer! We'd love to learn how we could improve your rating from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon at Hollywood Feed on 6722 Summer Ave, Bartlett, TN - 38134 ! Â
The salesman was very nice. I like the Southaven store better. The Bartlett store was very large and I didn’t know where everything was but the salesman showed me where everything was.Â
Business response:
Neely, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate your being a loyal Hollywood Feed customer! We hope to see you and your pet(s) again soon! Â
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,799 reviews.Â
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 6:30 p.m. Â