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920 Bob Wallace Ave SW, Building 300, Suite 315, Huntsville, AL, 35801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Love the store and customer service but the foods that I purchase never go on sale and I usually have to shop elsewhere because they offer 25% off coupons I can use in this food.
Business response:
Mariana, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, or a coupon, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!
Great experience!! I feel smarter about dog food from my 5 minutes in the store.
Business response:
Scott, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
Love the store and customer service but the foods that I purchase never go on sale and I usually have to shop elsewhere because they offer 25% off coupons I can use in this food.
Business response:
Mariana, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, or a coupon, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!
Great experience!! I feel smarter about dog food from my 5 minutes in the store.
Business response:
Scott, thank you for the wonderful review! Our team attends monthly training on nutrition and products to ensure well-informed service for our customers! We're thrilled you're pleased and hope to see you again soon!
very helpful
Business response:
Jeff, thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon!
very helpful
Business response:
Jeff, thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon!
Will, the store manager at the Bob Wallace location has gone above and beyond my customer service expectations. He has invested so much time to provide me with service and information in trying to help my cat with IBD. He’s also so polite and professional.
Business response:
Michelle, we’re very proud of the compliment on Will at our Merchant's Walk location. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Please give your sweet cat some extra pets from us, and we hope to see you again soon!
Will, the store manager at the Bob Wallace location has gone above and beyond my customer service expectations. He has invested so much time to provide me with service and information in trying to help my cat with IBD. He’s also so polite and professional.
Business response:
Michelle, we’re very proud of the compliment on Will at our Merchant's Walk location. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Please give your sweet cat some extra pets from us, and we hope to see you again soon!
They helped me right away and gave me every reason to come back! Awesome!
Business response:
Amy, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Hollywood Feed has a 4.9 star rating with 809 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.