This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Huntsville, AL
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Huntsville, AL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
920 Bob Wallace Ave SW, Building 300, Suite 315, Huntsville, AL, 35801, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Love the store and customer service but the foods that I purchase never go on sale and I usually have to shop elsewhere because they offer 25% off coupons I can use in this food.
Business response:
Mariana, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, or a coupon, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!
Love the store and customer service but the foods that I purchase never go on sale and I usually have to shop elsewhere because they offer 25% off coupons I can use in this food.
Business response:
Mariana, thank you so much for your fabulous review. We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, or a coupon, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon!
very helpful
Business response:
Jeff, thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon!
very helpful
Business response:
Jeff, thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We hope to see you again soon!
Will, the store manager at the Bob Wallace location has gone above and beyond my customer service expectations. He has invested so much time to provide me with service and information in trying to help my cat with IBD. He’s also so polite and professional.
Business response:
Michelle, we’re very proud of the compliment on Will at our Merchant's Walk location. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Please give your sweet cat some extra pets from us, and we hope to see you again soon!
Will, the store manager at the Bob Wallace location has gone above and beyond my customer service expectations. He has invested so much time to provide me with service and information in trying to help my cat with IBD. He’s also so polite and professional.
Business response:
Michelle, we’re very proud of the compliment on Will at our Merchant's Walk location. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Please give your sweet cat some extra pets from us, and we hope to see you again soon!
They helped me right away and gave me every reason to come back! Awesome!
Business response:
Amy, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
They helped me right away and gave me every reason to come back! Awesome!
Business response:
Amy, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Nice employees and very helpful.
Business response:
Nancy, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We love being helpful! Thank you so much for your review, and we hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 712 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.