Hollywood Feed

Business response:

Hazel, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon! 

Business response:

Thank you for your wonderful review, Steffany! We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We strive to take care of the consumer first and foremost, and we love to hear that you have experienced the service we aim to provide! Come see us again soon! 

Business response:

Thank you for your wonderful review, Steffany! We stand behind our products and like our promise says, “If you don’t love it, and your pet doesn’t love it, we will gladly replace it or refund it!” We strive to take care of the consumer first and foremost, and we love to hear that you have experienced the service we aim to provide! Come see us again soon! 

Business response:

Barbara, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon... read more

Business response:

Charlenne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Business response:

Barbara, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon... read more

Business response:

Charlenne, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Business response:

Lauren, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! 

Business response:

Lauren, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon!