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Hollywood Feed

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Mckinney, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members t... read more

Location details

9245 Virginia Pkwy, Suite 700, Mckinney, TX, 75071, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,280 reviews
5
1,178
4
39
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54 reviews have no rating
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Melanie F.'s profile image
Melanie F. 
on Birdeye

a year ago

Excellent customer service!! 

Business response:

Melanie, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!  

Mutya M.'s profile image
Mutya M. 
on Birdeye

a year ago

Staff are willing to help & give time to answer your questions. 

Business response:

Hello Mutya, Thank you for such a glowing review! Hollywood Feed invests over forty hours a year of educational training for every employee. This investment is for your benefit, We do not push sales; we push knowledge. We want to answer every question you have thoroughly so that you can rest easy knowing you are making the best decisions for your pets. We even have started sharing some of our trainings online for everyone! We encourage you to check out hfu.hollywoodfeed.com sometime. Thank you again! We shall see you soon! 

Mutya M.'s profile image
Mutya M. 
on Birdeye

a year ago

Staff are willing to help & give time to answer your questions. 

Business response:

Hello Mutya, Thank you for such a glowing review! Hollywood Feed invests over forty hours a year of educational training for every employee. This investment is for your benefit, We do not push sales; we push knowledge. We want to answer every question you have thoroughly so that you can rest easy knowing you are making the best decisions for your pets. We even have started sharing some of our trainings online for everyone! We encourage you to check out hfu.hollywoodfeed.com sometime. Thank you again! We shall see you soon! 

Jennifer H.'s profile image
Jennifer H. 
on Birdeye

a year ago

Everyone is always inviting and remember my pets. They always are asking to help if I need it. The best customer service. Keep it up! 

Business response:

Jennifer, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Nick S.'s profile image
Nick S. 
on Birdeye

a year ago

The team has been phenomenal the past two years we have been going there. Very knowledgeable and supportive of any questions that come up. I recommend to everyone I know who has a puppy, to go see them and get them on great food for their furr baby. 

Business response:

Nick, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Jennifer H.'s profile image
Jennifer H. 
on Birdeye

a year ago

Everyone is always inviting and remember my pets. They always are asking to help if I need it. The best customer service. Keep it up! 

Business response:

Jennifer, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! 

Nick S.'s profile image
Nick S. 
on Birdeye

a year ago

The team has been phenomenal the past two years we have been going there. Very knowledgeable and supportive of any questions that come up. I recommend to everyone I know who has a puppy, to go see them and get them on great food for their furr baby. 

Business response:

Nick, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! 

Dale E.'s profile image
Dale E. 
on Birdeye

a year ago

A great place to get all of your pet needs. Employees are always friendly and their loyalty program will definitely save you some bucks! 

Business response:

Dale, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Dale E.'s profile image
Dale E. 
on Birdeye

a year ago

A great place to get all of your pet needs. Employees are always friendly and their loyalty program will definitely save you some bucks! 

Business response:

Dale, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. The Hollywood Feed Frequent Feeder Program was made to show gratitude on your favorite pet food brands. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,280 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.