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Hollywood Feed
- Pet Stores
- Mckinney, TX
About this business
Location details
9245 Virginia Pkwy, Suite 700, Mckinney, TX, 75071, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Already friendly and willing to help find exactly what you need.Ā
Business response:
Lisa, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and itās wonderful to see that weāve met that goal! Come back and see us again soon!Ā
Did ownership change? My last visit was not quite what I have been accustomed to from this location.Ā
Business response:
Vera, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our McKinney location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon Wallace, so that she can address this with the team. If you could, we would love for you to reach out to her directly via her email, sharonwallace@hollywood...Ā read more
Did ownership change? My last visit was not quite what I have been accustomed to from this location.Ā
Business response:
Vera, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our McKinney location seems to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Sharon Wallace, so that she can address this with the team. If you could, we would love for you to reach out to her directly via her email, sharonwallace@hollywood...Ā read more
Excellent team in this store! Very helpful & knowledgeableĀ
Business response:
Beverly, weāre very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes atĀ hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!Ā
Excellent team in this store! Very helpful & knowledgeableĀ
Business response:
Beverly, weāre very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes atĀ hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!Ā
Excellent customer service! Everyone is so helpful and kind!Ā
Business response:
Michelle, we are thrilled to hear about your wonderful experience at our store. We think theyāre pretty great too! Thank you for the review and hope to see you again soon!Ā
Excellent customer service and the store is always clean!! š¾š¤Ā
Business response:
Jodi, thank you so much for your excellent review! Our team strives to make every customerās shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!Ā
Excellent customer service and the store is always clean!! š¾š¤Ā
Business response:
Jodi, thank you so much for your excellent review! Our team strives to make every customerās shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!Ā
Excellent customer service! Everyone is so helpful and kind!Ā
Business response:
Michelle, we are thrilled to hear about your wonderful experience at our store. We think theyāre pretty great too! Thank you for the review and hope to see you again soon!Ā
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,416 reviews.Ā
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.Ā