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Hollywood Feed
- Pet Stores
- Fort Myers, FL
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Fort Myers, FL. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood... read more
Location details
6891 Daniels Pkwy, Ste 105, Fort Myers, FL, 33912, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
My first time there, I received above and beyond customer service. I needed help with choosing a specific cat food. The man who worked there(I forgot his name), spent so much time with me. He went above and beyond, even walked me to me car and helped load my purchases into the car. Every time I go back, he is so helpful. Also, the other associates are very friendly and helpful. Everyone there is always doing tasks, but as soon as a customer comes in, the focus immediately shifts to the customers. It is very rare to have that... read more
Business response:
Tyna, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
Staff is Always friendly and very informative
Business response:
Dion, thank you for your wonderful review! We are so happy to hear about your awesome experience with our staff. We think they’re pretty great too! We hope to see you again soon!
Customer service was great. Very pleasant.
Business response:
Yvonne, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
They are consistently excellent with customer service. Great sales and just got he right amount of communication!
Business response:
Karen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everyone is knowledgeable and super friendly! So glad I found this location!
Business response:
Barbara, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
This feedback does not reflect the staff because they were very helpful, but I am disappointed that the bulk treats are being phased out. This was a main reason I visited this store.
Customer service was great. Very pleasant.
Business response:
Yvonne, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
They are consistently excellent with customer service. Great sales and just got he right amount of communication!
Business response:
Karen, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Everyone is knowledgeable and super friendly! So glad I found this location!
Business response:
Barbara, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased and visit us again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 499 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.