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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Location details
4335 Bethelview Rd, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I was a customer of Rucker since their store opened on Bethelview and Castleberry Roads before moving to its present location. I have seen a lot of changes. I am disappointed in the constant turnover in personnel at this location. I enjoy the food choices your store provides but this location has cut a couple of the items my pets enjoy. The Capellini fish treats & the green tripe in frozen chunks, not sure why they were discontinued. The personnel is always pleasant whoever they are but would like to see consistency. ... read more
Business response:
Thank you for taking the time to leave us a review, Sarah! We always appreciate feedback from our customers as it helps us learn and improve. We understand employee turnover at this location did increase and our Operations team has recently put in place a more consistent team for this store. Our teams attend monthly training on products, pet health, and nutrition in an effort to provide knowledgeable service in addition to the quality products we stock on our shelves. I'm sorry to hear you're disappointed in the disconti... read more
We have been using Jacci for our dogs grooming for many years. She has an incredible love for her animals and treats each one like they are her own. She always calls with a reminder of the appointment and gives them a colorful bandana to wear that represents the season. Nothing but great things to say about her and Hollywood Feed.
Business response:
Thank you so much for the fantastic review, Nicole! Our team strives to go above and beyond for every customer- especially the four legged ones! We are thrilled to hear how pleased you are with the exceptional service that Jacci has provided for you and your fur-babies. We hope to see you again soon!
Piper is a huge fan of your store. All I say is Doggie Store, he goes wild. The selection, quality and personal service is 5 star. The prices are fair and the store is so clean. I would highly recommend this store to anyone with a pet or thinking about a pet...
Business response:
Thank you so much for the fantastic review, Piper! Our team strives to go above and beyond to provide quality products and excellent service to every customer, especially the four-legged ones like your fur-baby! We hope to see you again soon!
Great customer service. They always help carry out the bag of dog food since I have a little girl with me.
Business response:
Ashely, thank you so much for taking the time to leave this great review! We take customer service very seriously, and we are so happy that you have had a great experience when visiting us! We are thrilled you are pleased and hope to see you again soon!
Great customer service. They always help carry out the bag of dog food since I have a little girl with me.
Business response:
Ashely, thank you so much for taking the time to leave this great review! We take customer service very seriously, and we are so happy that you have had a great experience when visiting us! We are thrilled you are pleased and hope to see you again soon!
Friendly and helpful staff that always greet our pets and give great customer service!
Business response:
Linda, we are thrilled to hear that you had a great experience during your recent visit! Our team strives to make every visit exceptional for our customers and their furry friends! Thank you for the fantastic review and we hope to see you again soon!
Store is great,l staff is excellent. Just wish you hadn't moved Sunday opening to 11:30.
Business response:
Kerry, thank you for the fabulous review! Our team is trained on pet products, health, and nutrition so we can better serve our guests. We are happy to know that you are pleased and hope to see you again soon!
The staff are friendly and helpful. The store is organized and clean and open 7 days a week.
Business response:
Latoshia, thank you for the amazing review! Our team strives to provide exceptional service to each of our guests during every visit! We're thrilled to hear that you are pleased and we hope to see you again soon!
Store is great,l staff is excellent. Just wish you hadn't moved Sunday opening to 11:30.
Business response:
Kerry, thank you for the fabulous review! Our team is trained on pet products, health, and nutrition so we can better serve our guests. We are happy to know that you are pleased and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,904 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.