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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
4335 Bethelview Rd, Cumming, GA, 30040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I would have given 5 stars except you guys keep running out of the organic chicken feed and that is extremely bad for my chickens. I had to wait a week last time, making it necessary for me to change their food to another brand and type of feed. I was not happy. The young people working in the store are always very nice and helpful though, and I like that. But you know how it is... if you repeatedly run out of something it will be THAT which people remember. Please fix this issue.
Business response:
Carla, thanks so much for the positive review. Great customer service is always something our associates strive for! We have escalated the issue regarding the organic chicken feed to our buying team. They can rectify the low-stock issue by adjusting the forecast for our Bethelview location so that we do not run out of feed for your feathered friends! Feedback is always appreciated, even if it is negative feedback. It helps us to learn and grow and evaluate where we need improvement. Thank you again for bringing this to our a... read more
Everyone is always helpful and very informed about the product and services offered.
Business response:
Amanda, thanks for the wonderful review! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
Piper is a huge fan of your store. All I say is Doggie Store, he goes wild. The selection, quality and personal service is 5 star. The prices are fair and the store is so clean. I would highly recommend this store to anyone with a pet or thinking about a pet...
Business response:
Thank you so much for the fantastic review, Piper! Our team strives to go above and beyond to provide quality products and excellent service to every customer, especially the four-legged ones like your fur-baby! We hope to see you again soon!
I was a customer of Rucker since their store opened on Bethelview and Castleberry Roads before moving to its present location. I have seen a lot of changes. I am disappointed in the constant turnover in personnel at this location. I enjoy the food choices your store provides but this location has cut a couple of the items my pets enjoy. The Capellini fish treats & the green tripe in frozen chunks, not sure why they were discontinued. The personnel is always pleasant whoever they are but would like to see consistency. ... read more
Business response:
Thank you for taking the time to leave us a review, Sarah! We always appreciate feedback from our customers as it helps us learn and improve. We understand employee turnover at this location did increase and our Operations team has recently put in place a more consistent team for this store. Our teams attend monthly training on products, pet health, and nutrition in an effort to provide knowledgeable service in addition to the quality products we stock on our shelves. I'm sorry to hear you're disappointed in the disconti... read more
Always great customer service! Jackie is so sweet to my fur babies. A wide selection of great products and has everything I need and want. And the prices are reasonable.
Business response:
Thank you for this amazing review, Raquel!! Our team works hard to make sure each guest is well taken care of - and the goes double for our four-legged guests!! Our team strives to keep our shelves stocked with a wide variety of quality items at competitive prices for each pet's specific needs! We hope to see you again soon!!
Absolutely the BEST customer service! Always ready to carry my 50 lb bags of chicken food to my car for me! Great selection of everything you need for pets of all types!
Business response:
Thank you so much for the wonderful review, Kim! Our team strives to go above and beyond for every customer! We're glad you're pleased and hope to see you again soon!
Everyone is always helpful and very informed about the product and services offered.
Business response:
Amanda, thanks for the wonderful review! Our team works hard to provide the best experience for all of our guests!! We are so happy that you were pleased with your visit - and we hope to see you again soon!
Friendly, knowledgeable staff give excellent customer service.
Business response:
Thank you so much for the wonderful review, Robin! Our team strives to go above and beyond to provide excellent service during every visit! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,749 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.