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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Little Elm, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
1618 FM 423, Suite 300, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I had a very good first visit all thanks to Carla! I am a new puppy mom so I walked in pretty clueless but she helped me out so much. She even put me on some bagel bones and my puppy was obsessed I’ll be going in again very soon for more! She was very friendly and made my experience very nice! Me and my puppy thank her!!
Business response:
Thank you Veronica for the wonderful review! Carla is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your pup. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Great store, friendly and always helpful. They always have what I need and they are very knowledgeable!
Business response:
Carrmen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
I had a very good first visit all thanks to Carla! I am a new puppy mom so I walked in pretty clueless but she helped me out so much. She even put me on some bagel bones and my puppy was obsessed I’ll be going in again very soon for more! She was very friendly and made my experience very nice! Me and my puppy thank her!!
Business response:
Thank you Veronica for the wonderful review! Carla is an awesome team member and we are grateful to have them! We are happy that they were able to give you the best customer service and help you find the best food for your pup. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for visiting Hollywood Feed and being a part of our family! We look forward to seeing you soon!
Great store, friendly and always helpful. They always have what I need and they are very knowledgeable!
Business response:
Carrmen, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Excellent customer service
Business response:
Leela, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
I always feel welcomed and treated like a valued customer when I visit Hollywood Feed in Little Elm. If Carla is working, she knows exactly what I need and will get it for me, ring me up, and carry the large bag of dog food and put into the trunk of my vehicle (except this visit since my husband was with me).
I always feel welcomed and treated like a valued customer when I visit Hollywood Feed in Little Elm. If Carla is working, she knows exactly what I need and will get it for me, ring me up, and carry the large bag of dog food and put into the trunk of my vehicle (except this visit since my husband was with me).
Amazing customer service!
Business response:
Tim, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
I love this store. They always have things in stock and their delivery is super fast. The best thing: they support the local animal shelter.
Business response:
Cara, Thank you for such a great review! Our delivery is a part of our stores and not a third party running errands for us. Because of this distinction, we control the process more and also treat this service with pride as an extension of team. We love supporting local shelters! We truly care about animals and want them to feel loved before they even find their own forever families. Thank you for being a part of our family and see you back soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,208 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.