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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Little Elm, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

1618 FM 423, Suite 300, Frisco, TX, 75034, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,182 reviews
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Donna C.'s profile image
Donna C. 
on Birdeye

a year ago

PLEASE order more K9 granola factory basics simply biscuits small biscuit peanut butter flavor. 1 lb bag upc 7880300802 THANK YOU 

Business response:

Donna, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in the services we offer, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shi... read more

Georgia R.'s profile image
Georgia R. 
on Birdeye

a year ago

Very knowledgeable and helpful. 

Business response:

We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

John A.'s profile image
John A. 
on Birdeye

a year ago

good costomer service friendly atmospher clean store well orgernize 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Rosanne M.'s profile image
Rosanne M. 
on Birdeye

a year ago

Thanks for help us and our cat ❤️ 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Rosanne M.'s profile image
Rosanne M. 
on Birdeye

a year ago

Thanks for help us and our cat ❤️ 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

John A.'s profile image
John A. 
on Birdeye

a year ago

good costomer service friendly atmospher clean store well orgernize 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

Bree R.'s profile image
Bree R. 
on Birdeye

a year ago

The customer service I received as a first time customer was very good! 

Business response:

Bree, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon! 

Gregory H.'s profile image
Gregory H. 
on Birdeye

a year ago

They have great customer service. Everyone there really wants to help. 

Business response:

Gregory, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs. We are thrilled that you were pleased with our service, and we hope to see you again soon! 

Bree R.'s profile image
Bree R. 
on Birdeye

a year ago

The customer service I received as a first time customer was very good! 

Business response:

Bree, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,182 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.