This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Location details
4815 Berewick Town Center Dr, Ste G, Charlotte, NC, 28278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
All of the staff was super friendly and knowledgeable!
Business response:
Victoria, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Clean store and great customer service
Business response:
Laura, thank you so much for your incredible review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
They’re always so friendly and helpful when I go in. I really appreciate the help and awesome Customer service!
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
I’m a first time buyer…staff was knowledgeable, friendly and helpful. Will definitely return!
Business response:
Suzanne, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great customer service experience and good selection of items for my pup pup!
Business response:
Pickulonda, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
They’re always so friendly and helpful when I go in. I really appreciate the help and awesome Customer service!
Business response:
Darlene, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
I’m a first time buyer…staff was knowledgeable, friendly and helpful. Will definitely return!
Business response:
Suzanne, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great customer service experience and good selection of items for my pup pup!
Business response:
Pickulonda, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Even though the cashier was busy with another customer when I came in, she was quick to come over to assist me with choosing items as soon as she was free. Her attitude was so positive that she actually brightened my crappy day.
Business response:
Rose, What a fantastic review! I am so glad our team member could brighten your day! We hold our teams to a high standard of customer service. Every guest in our store should feel important and special. If you ever do not, please let us know at customer service and we can assist, but it sounds like you are in great hands there! Thank you again for the review and see you again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 445 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.