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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood ... read more
Location details
4815 Berewick Town Center Dr, Ste G, Charlotte, NC, 28278, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I’m a first time buyer…staff was knowledgeable, friendly and helpful. Will definitely return!
Business response:
Suzanne, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great customer service!
Business response:
Andrew, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Informative and friendly. Great staff
Business response:
Greg, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
Even though the cashier was busy with another customer when I came in, she was quick to come over to assist me with choosing items as soon as she was free. Her attitude was so positive that she actually brightened my crappy day.
Business response:
Rose, What a fantastic review! I am so glad our team member could brighten your day! We hold our teams to a high standard of customer service. Every guest in our store should feel important and special. If you ever do not, please let us know at customer service and we can assist, but it sounds like you are in great hands there! Thank you again for the review and see you again soon.
Great customer service!
Business response:
Andrew, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Informative and friendly. Great staff
Business response:
Greg, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seei... read more
Even though the cashier was busy with another customer when I came in, she was quick to come over to assist me with choosing items as soon as she was free. Her attitude was so positive that she actually brightened my crappy day.
Business response:
Rose, What a fantastic review! I am so glad our team member could brighten your day! We hold our teams to a high standard of customer service. Every guest in our store should feel important and special. If you ever do not, please let us know at customer service and we can assist, but it sounds like you are in great hands there! Thank you again for the review and see you again soon.
Great customer service!!
Business response:
Tarynn, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
Excellent service and always very friendly. Would like to see a “bath club” that provides a free wash after 10 purchased or something along that line
Business response:
We are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. With Hollywood feed we have a self wash program for our customers. We offer after the 12th self bath the 13th is discounted to where you just pay sales tax. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 229 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.