Hollywood Feed

4.9

Pet Stores
Mansfield, TX

About this business

Retail Pet Stores

Location details

1530 Debbie Ln, #136, Mansfield, TX, 76063, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 7:30 p.m.
Tue	9:00 a.m. to 7:30 p.m.
Wed	9:00 a.m. to 7:30 p.m.
Thu	9:00 a.m. to 7:30 p.m.
Fri	9:00 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:00 a.m. to 6:30 p.m.

4.91,428 reviews

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Celia F.

7 years ago

They have what I need and are very helpful

Business response:

We appreciate this great review, Celia!! Our team strives to offer the best products and service during each visit. We hope to see you again soon!!

Lauren M.

9 years ago

Wonderful customer service!

Business response:

Lauren, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon!

Cassandra W.

9 years ago

Great customer service, friendly faces, and great quality products.

Cassandra W.

9 years ago

Great customer service, friendly faces, and great quality products.

Lauren M.

9 years ago

Wonderful customer service!

Business response:

Marina J.

9 years ago

I truly love walking into this store. I feel like my friends work there. Friendly staff, knowledgeable and helpful.

Business response:

Marina, We truly consider our customers to be friends and family; taking care of them is our number one goal and I'm very glad to hear that our staff was able to meet your needs. Thank you for your review and comments. We look forward to having in our stores again soon! Sincerely, Cainin Hooks Regional Manager

Marina J.

9 years ago

I truly love walking into this store. I feel like my friends work there. Friendly staff, knowledgeable and helpful.

Business response:

Tamara B.

a month ago

You need to add VEGAN food options to your Dog and Cat food options. Food for thought: The oldest living Dog was a Vegan. Hope to see Vegan choices at your Hollywood Feed stores in the near future. Tamara Animal Advocate 🐾💜

Business response:

We are disappointed to hear that we don't currently have the vegan pet food options you're looking for, Tamara. Your feedback about adding vegan choices to our dog and cat food selection is incredibly valuable to us as we continuously work to expand our product offerings. We appreciate you sharing your perspective as an animal advocate and the interesting fact about vegan diets for pets. For specific questions about product availability and to share your detailed suggestions with our buying team, we encourage you to contact ... read more

Robert A.

2 years ago

Birdeye had mailed us some coupons for Nutrisource dogfood. We went into the Hollywood feed store in Mansfield, TX. The manager, a middle aged, heavy set Hispanic woman-no racism intended, just don’t know her name) took an attitude with us as soon as we showed her the coupons. After causing us anxiety with her bad attitude she gave us abrupt instructions on what size bag we were entitled to. Not that that information isn’t okay, it’s just the negative energy she emits. Anyway, a young woman wearing sunglasses inside the s... read more

Business response:

Hi, Robert. We are sorry to hear that we didn’t meet your expectation. We have very high expectations at Hollywood Feed and would love the opportunity to improve. I have escalated this to the Regional Manager of that store, Avery. You can contact her at averywilliams@hollywoodfeed.com if you want to provide additional feedback so she may escalate this issue and take appropriate action with the team. We want to make this right and hope to see you again soon!