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Hollywood Feed

4.9
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Austin, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more

Location details

4604 Burnet Rd, Austin, TX, 78756, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.9810 reviews
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Anne K.'s profile image
Anne K. 
on Birdeye

2 years ago

Hollywood feed has been very helpful. They helped me navigate their website and checked availability for EACH ITEM I WANTED. Since I order raw food, not all stores have it in stock. They gave me information on each product and recommended some I was not familiar with. Delivery available seven days a week and same day delivery. Can't imagine such service from anyone else. I was even able to talk to a human bean. :) 

Business response:

Anne, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our same day delivery service as well, and hope to see you again soon! 

Anne K.'s profile image
Anne K. 
on Birdeye

2 years ago

Hollywood feed has been very helpful. They helped me navigate their website and checked availability for EACH ITEM I WANTED. Since I order raw food, not all stores have it in stock. They gave me information on each product and recommended some I was not familiar with. Delivery available seven days a week and same day delivery. Can't imagine such service from anyone else. I was even able to talk to a human bean. :) 

Business response:

Anne, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our same day delivery service as well, and hope to see you again soon! 

Anne K.'s profile image
Anne K. 
on Birdeye

2 years ago

Wonderful customer service. 

Business response:

Anne, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon! 

Bob J.'s profile image
Bob J. 
on Birdeye

2 years ago

Great customer service - very helpful. 

Business response:

Bob, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Bob J.'s profile image
Bob J. 
on Birdeye

2 years ago

Great customer service - very helpful. 

Business response:

Bob, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Alex T.'s profile image
Alex T. 
on Birdeye

2 years ago

Awesome customer service! The employees let my dog sniff out the complementary treats behind the counter. Myself and my pup love going there. 

Business response:

Alex, we are so happy to hear about your wonderful experience with our staff at our Burnet Road store. We think they’re pretty great too! Our staff always strives to provide the best customer service and give all of our four-legged guests the special attention they deserve. Thank you for the review and hope to see you both again soon! 

Alex T.'s profile image
Alex T. 
on Birdeye

2 years ago

Awesome customer service! The employees let my dog sniff out the complementary treats behind the counter. Myself and my pup love going there. 

Business response:

Alex, we are so happy to hear about your wonderful experience with our staff at our Burnet Road store. We think they’re pretty great too! Our staff always strives to provide the best customer service and give all of our four-legged guests the special attention they deserve. Thank you for the review and hope to see you both again soon! 

Denis B.'s profile image
Denis B. 
on Birdeye

2 years ago

The Burnet Road location opened promptly at 8:30 AM. The man working the register was polite and friendly. I was happy to find the Wellness 30-lb. dog food flavor in stock. (Thank you for price-matching with competitor offerings.) Thankfully, Wellness provided an additional $3 coupon which was accepted. 

Business response:

Denis, thank you so much for this awesome feedback! We are so happy to hear about your great experience with our staff. We think they’re pretty great too! Our team attends monthly training so we can better serve our customers and their furry friends! We're also ecstatic to hear you enjoy our awesome Price Match Guarantee! If you find an identical item at another retailer for a lower price, don't hesitate to let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think... read more

Denis B.'s profile image
Denis B. 
on Birdeye

2 years ago

The Burnet Road location opened promptly at 8:30 AM. The man working the register was polite and friendly. I was happy to find the Wellness 30-lb. dog food flavor in stock. (Thank you for price-matching with competitor offerings.) Thankfully, Wellness provided an additional $3 coupon which was accepted. 

Business response:

Denis, thank you so much for this awesome feedback! We are so happy to hear about your great experience with our staff. We think they’re pretty great too! Our team attends monthly training so we can better serve our customers and their furry friends! We're also ecstatic to hear you enjoy our awesome Price Match Guarantee! If you find an identical item at another retailer for a lower price, don't hesitate to let us know so we can investigate and match it for you! Finally, please email us at bark@hollywoodfeed.com if you think... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 810 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.  

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