This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Austin, TX
About this business
Location details
4604 Burnet Rd, Austin, TX, 78756, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Terrific personnel in the store. They obviously love animals and are knowledgeable. Great selection of foods.
Business response:
Bill, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Please come back and see us!
The Burnet road location is mainly catered to dogs. Small cat section. :-(
Business response:
Norma Jean, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in our services, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped... read more
The Burnet road location is mainly catered to dogs. Small cat section. :-(
Business response:
Norma Jean, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to improve, grow, and ensure an excellent experience for each customer! We take pride in our services, the products we sell, and the pets and people we help every day. We would like to know the products you were looking for so we can further assist you. We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped... read more
great selection and customer service is excellent!
Business response:
Tera, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
great selection and customer service is excellent!
Business response:
Tera, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
I needed to change my cat’s dry food for his new diet. My neighbor used/uses Hollywood and recommended them. As soon as I walked in I was greeted and asked if I needed help with anything, and I did. The employee talked with me about my cat’s needs and likes and suggested the food I still use today. My cat loves it and he is healthier than before. Couldn’t recommend this place more. :)
Business response:
Taylor, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
I needed to change my cat’s dry food for his new diet. My neighbor used/uses Hollywood and recommended them. As soon as I walked in I was greeted and asked if I needed help with anything, and I did. The employee talked with me about my cat’s needs and likes and suggested the food I still use today. My cat loves it and he is healthier than before. Couldn’t recommend this place more. :)
Business response:
Taylor, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon!
Thank you for your great service. My dogs thank you too. From prompt same day delivery to putting the frozen food in my freezer. It just can't get any better. Anne Kee
Business response:
Wow! This review is amazing! Thank you so much for such a huge compliment, Anne! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer, be it in the store, or through our same day delivery service. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Thank you for your great service. My dogs thank you too. From prompt same day delivery to putting the frozen food in my freezer. It just can't get any better. Anne Kee
Business response:
Wow! This review is amazing! Thank you so much for such a huge compliment, Anne! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer, be it in the store, or through our same day delivery service. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.6 star rating with 1,160 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.