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Hollywood Feed
- Pet Stores
- Crestview Hills, KY
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Crestview Hills, KY. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and... read more
Location details
2790 Town Center Blvd, Crestview Hills, KY, 41017, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
This was my first trip to Pet People, Gracie was so helpful and knowledgeable. I will definitely be back.
Business response:
Greetings Karen! Thank you for taking the time to leave us a review. We are glad to hear that Gracie provided you with excellent service. We look forward to serving you again soon at PetPeople by Hollywood Feed. If you have any concerns or questions, please don't hesitate to give us a call at (859) 815-8045. Thank you again for choosing us for your pet needs!
Enjoy shopping at the location!
Nice variety of choices for all of your pet needs. Probably what is most impressive is the staff who are always willing to discuss your pets' needs and offer suggestions on options, and even provide samples for your pets to try.
Business response:
Thank you so much for your positive review, Doug! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We understand that pets are a huge part of our customers' lives, and we make it our mission to make them and you a part of the Feed Family! We've now opened up much of our internal training to the public so that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful ... read more
The girls working that night were so kind and helpful. We have an elderly dog and we brought her in for a bath. They couldn't have made it any easier on us and her. Explaining where everything was and the shampoo they thought would be better for her. Good job!
Business response:
Cynthia, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your senior girl. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle or making sure to have a good shampoo for your dog in the self-wash area! We take pride in the services we offer, the products we sell, and the pets and people we help every day... read more
They were very helpful
Business response:
Thank you Judy for this feedback. Our Crestview store works hard to give good customer service to everyone. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.com. We hope to see you again soon!
Great customer service, very clean, tons of options
Business response:
Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
Great experience, very knowledgeable staff.
Business response:
Eric, Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutr... read more
Friendly, always willing to carry my purchase, all-around great service
Business response:
Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritioni... read more
The staff are so incredibly kind and helpful.
Business response:
Erin, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & ... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 176 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.