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Hollywood Feed
- Pet Stores
- Keller, TX
About this business
Location details
940 Keller Pkwy, Keller, TX, 76248, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
I am so happy I found Hollywood Feed. Love the products and the service keep up the great work!
Business response:
Thank you for the amazing review, Pam! Our team strives to provide exceptional products and service and we are so happy to hear that you are pleased!!
Staff always friendly. Fabulous customer service.
Business response:
Michelle, thank you so much for the glowing review! Be sure to come and see us again soon!
Knowledgeable staff, American made products
Business response:
Jennifer, thank you for the 5-Stars! We are very happy to hear that you are pleased and can't wait to see you again!!
I am so happy I found Hollywood Feed. Love the products and the service keep up the great work!
Business response:
Thank you for the amazing review, Pam! Our team strives to provide exceptional products and service and we are so happy to hear that you are pleased!!
Knowledgeable staff, American made products
Business response:
Jennifer, thank you for the 5-Stars! We are very happy to hear that you are pleased and can't wait to see you again!!
Staff always friendly. Fabulous customer service.
Business response:
Michelle, thank you so much for the glowing review! Be sure to come and see us again soon!
Customer service is horrible at this store!
Business response:
Please accept our apologies, Roszell. We are truly sorry to hear that your experience with our customer service fell short of the standard you deserve. This is not the experience we want for any of our customers, and we take your feedback very seriously. We understand how frustrating it can be when the service you receive does not meet your expectations, and we want to make things right. We would genuinely appreciate the opportunity to learn more about what happened and to address your concerns directly. Please reach out t... read more
I was NOT happy to see that the registers were all changed to self-checkout. You guys are supposed to be all about service, but make people check themselves out? I don’t care how simple it is, I am not comfortable with my tech knowledge and do not like trying to figure out something I don’t even want to do! I would wait in a line out the door before I will ever willingly go to self-checkout. I won’t go back to this location.
Business response:
Thank you for taking the time to share your feedback. I completely understand that changes to the checkout experience can feel frustrating, especially when it’s something you didn’t expect or prefer. Our goal is always to make shopping easier and more comfortable for our customers while still providing the level of service we are known for. We are currently transitioning to a Front Face System, which removes traditional counters in an effort to create a more open and welcoming environment. The intention behind this change i... read more
Customer service was great Products overpriced for a fixed income
Business response:
Thank you for taking the time to write us a review. We’re glad to hear you had a great experience with our customer service team, that truly means a lot to us. We’re sorry to hear that our pricing felt high, especially on a fixed income. We understand how important affordability is, and we do our best to keep our prices competitive while offering high quality products. Our team is always happy to help recommend options that better fit your budget while still meeting your pet’s needs. We also offer a price match guarantee i... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 773 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.