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Hollywood Feed
- Pet Stores
- McKinney, TX
About this business
Location details
2851 Craig Dr, Suite 200D, McKinney, TX, 75070, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The store always has helpful people, and the location I shop is always well stocked. I also utilize the delivery service and that is such a great convenience.
Business response:
Dennis, thank you for the wonderful review! We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Love the products although they are a bit pricier than most places. To be honest though, customer service has been lacking lately. There was one gentleman with longish hair who was super personable recently so I appreciated that. But the last few times I’ve been in, it doesn’t seem like the rest of the employees want to be there. I had a very tall guy ask me if I needed help but then seemed bummed that I had questions. He barely responded to me nor did he try to give me suggestions. He just acted like he would’ve rather been... read more
Business response:
Jess, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service to every customer and believe in making you feel important. Therefore, I am sorry to hear about your experience at our El Dorado store. Hollywood Feed is here to help for every pet's needs and to be sure there is a healthy and safe lifestyle. We do train our staff to help every customer in the best way... read more
The store always has helpful people, and the location I shop is always well stocked. I also utilize the delivery service and that is such a great convenience.
Business response:
Dennis, thank you for the wonderful review! We love hearing about wonderful experiences our customers have had at our establishment! A great thing we are able to offer when it comes to pricing, is our amazing price match guarantee! If you find a competitor that has the same product at a lower price, don't hesitate to let us know, we are happy to match that price! Thank you for your feedback and we hope to see you again soon! We are so happy that your fur-baby enjoys our products, and we hope to see you again soon!
Good service is hard to find in todays world Hollywood Feed exceeds my expectations every time!
Business response:
Anita, we are always excited to receive such incredible feedback! Great customer service is always something that we strive for, and we are happy to hear we met our goal during your most recent visit! We hope to see you again soon!
Hollywood Feed has been wonderful to work with. Very customer oriented!
Business response:
Thank you Kimberlie for the kind words! We appreciate your continued support! Our McKinney store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own.... read more
Always friendly helpful staff.
Business response:
Valarie, thank you so much for your stellar review! We're so thrilled that our employees were able to help you out. Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Come visit us again soon!
Excellent customer service, consistently, and a clean store which both keep us coming back to HF!
Business response:
Colleen, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
The washrooms are roomy and having a door makes washing 2 dogs so much easier.
Business response:
We truly appreciate your continued support and the great review! Thank you so very much.
Very friendly, knowledgeable staff! Always greeted, great assortment of pet items!
Business response:
Jan, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise. We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,700 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.