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Hollywood Feed
- Pet Stores
- Frisco, TX
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Frisco, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
5729 Lebanon Rd, Suite 180, Frisco, TX, 75034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Very cordial and attentive. Asked if I needed any help and quick check out.
Business response:
Thank you for your positive feedback, Warren! We're glad to hear that our team provided you with excellent service and made your shopping experience enjoyable. If you ever need any assistance in the future, please don't hesitate to reach out to us at (469) 664-0040.
I was very impressed by the associate who carried my entire large order to my car by himself in one trip because it was a 40 lb bag of cat litter, a 26 lb bag of dog food and a 10 lb bag of cat food. He went above and beyond to help me. Thank you!
Business response:
Karen, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more
We took in a stray dog and needed everything. Thank you for all your wonderful suggestions, helping us choose the correct harness, leash, collar, beds, bowls and food for our 15lb underweight dog. We shopped in Shreveport, LA the first time and Frisco, TX for her food. We hope you get the Farmina brand in Shreveport soon.
Business response:
Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased with Hollywood Feed #90 - Lebanon Legacy and hope you'll visit us again soon! Check out Hollywood Feed University at hfu.hollywoodfeed.com to learn even more.
Always super friendly and helpful.
Great customer service! Asked for the cheapest leash for a puppy I’m taking care of for 2 months & they were right on it & so nice & sweet!
Business response:
Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!
Very helpful
Business response:
Donna, we are so glad you loved your experience so much that you gave us 5-stars! We appreciate you being our valued customer! We hope to see you again soon!
Very attentive to my questions
Business response:
Nikki, Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.co... read more
Great customer service, knowledgeable. Stopped carrying my brand of dog food.
Business response:
We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. We hope to hear from you soon! T... read more
Very friendly and excellent customer service
Business response:
Jon, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 748 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.