Hollywood Feed

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Business response:

Nikki, Thank you for the kind words! We are proud of our stores and the teams! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We'd love to learn more about how we could improve from 4-stars to 5-stars - please email us your feedback at bark@hollywoodfeed.co... read more

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We ask that you contact our Customer Service Department at 888-816-8691 to further assist you in finding what you need and we can have it shipped to you. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. We hope to hear from you soon! T... read more

Business response:

Jon, Thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing... read more

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Katrina! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Business response:

Steven, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Business response:

A 5-star review from a 5-star customer! Thank you for the great feedback, Christine! Because of awesome customers like you we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! 

Business response:

Alok, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! 

Business response:

Carol, we are so glad to hear you loved your experience so much that you gave us 5-stars! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We appreciate you being a loyal Hollywood Feed customer! We hope to see you again soon!