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Hollywood Feed - Atlanta, GA
- Pet Stores
- Atlanta, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Atlanta, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
1289 Northside Dr, Suite 620, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service. Extremely generous. Very helpful in all areas I had concerns about what kind of feeds are best for my puppy. Over all experience is awesome every time I shop.
Business response:
Aviona, we are delighted to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to hear about how our employees meet that goal! Our staff receives 40-50 hours of training each year on customer service and our carefully selected pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. W... read more
Excellent service. Staff is very helpful and friendly.
Business response:
Tonya, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
This is THE best Hollywood Feed ever. Great staff, excellent customer service. Perfect convenient location backed by a working website and timely text service. Hollywood Feed 17th St, you guys know your stuff! :-)
Business response:
Thank you Paula for the kind words! We appreciate your continued support! Our Northside at 17th Street store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. We are also thrilled to hear our website and text service is easy to use and navigate. Thank you for being a part of the... read more
Excellent customer service. Extremely generous. Very helpful in all areas I had concerns about what kind of feeds are best for my puppy. Over all experience is awesome every time I shop.
Business response:
Aviona, we are delighted to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to hear about how our employees meet that goal! Our staff receives 40-50 hours of training each year on customer service and our carefully selected pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. W... read more
The sales team members were all super knowledgeable about the products in the store and enthusiastic and prompt in helping me. They literally knew everything about all of the dog food brands they offer and really helped me find the best products for my new pup’s dietary restrictions and my budget. Will be visiting very often now lol.
Business response:
Crystal, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and train... read more
The sales team members were all super knowledgeable about the products in the store and enthusiastic and prompt in helping me. They literally knew everything about all of the dog food brands they offer and really helped me find the best products for my new pup’s dietary restrictions and my budget. Will be visiting very often now lol.
Business response:
Crystal, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and train... read more
Excellent customer service. As soon as you enter the door you are asked if you need assistance. Love that attention!
Business response:
Angie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to be excellent from beginning to end, that starts with greetings when you come in, all the way to carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywo... read more
Excellent customer service. As soon as you enter the door you are asked if you need assistance. Love that attention!
Business response:
Angie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to be excellent from beginning to end, that starts with greetings when you come in, all the way to carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywo... read more
Had to return some dog treats that were moldy not impressed with customer service to compensate for the inconvenience
Business response:
Deborah, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Northside location seems to have missed the mark. We stand by our return policy: "If the customer doesn't like it, and the pet doesn't like it, we will gladly replace or refund it." Regardless of any product concerns, we are always happy to accept returns that fall under our Hollywood Feed Prom... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 435 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.
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