This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Atlanta, GA
About this business
Location details
1289 Northside Dr, Suite 620, Atlanta, GA, 30318, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The sales team members were all super knowledgeable about the products in the store and enthusiastic and prompt in helping me. They literally knew everything about all of the dog food brands they offer and really helped me find the best products for my new pup’s dietary restrictions and my budget. Will be visiting very often now lol.
Business response:
Crystal, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and train... read more
The sales team members were all super knowledgeable about the products in the store and enthusiastic and prompt in helping me. They literally knew everything about all of the dog food brands they offer and really helped me find the best products for my new pup’s dietary restrictions and my budget. Will be visiting very often now lol.
Business response:
Crystal, thank you for your brilliant review! Our staff are experts in all things pet, and we are so proud to read about our team member's performance! We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. Just so you know, we are now offering much of our internal training to the public, and you can view resources and train... read more
Excellent customer service. As soon as you enter the door you are asked if you need assistance. Love that attention!
Business response:
Angie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to be excellent from beginning to end, that starts with greetings when you come in, all the way to carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywo... read more
Excellent customer service. As soon as you enter the door you are asked if you need assistance. Love that attention!
Business response:
Angie, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to be excellent from beginning to end, that starts with greetings when you come in, all the way to carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywo... read more
Had to return some dog treats that were moldy not impressed with customer service to compensate for the inconvenience
Business response:
Deborah, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Northside location seems to have missed the mark. We stand by our return policy: "If the customer doesn't like it, and the pet doesn't like it, we will gladly replace or refund it." Regardless of any product concerns, we are always happy to accept returns that fall under our Hollywood Feed Prom... read more
Had to return some dog treats that were moldy not impressed with customer service to compensate for the inconvenience
Business response:
Deborah, thank you for taking the time to reach out to us. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. I am sorry to hear that the recent interaction you experienced at our Northside location seems to have missed the mark. We stand by our return policy: "If the customer doesn't like it, and the pet doesn't like it, we will gladly replace or refund it." Regardless of any product concerns, we are always happy to accept returns that fall under our Hollywood Feed Prom... read more
Customer service was great. Also she was knowledgeable in the two products I was looking at.
Business response:
Tina, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Always the friendliest store and staff!
Business response:
Robyn, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Always the friendliest store and staff!
Business response:
Robyn, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 491 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.