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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Richardson, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,185 reviews
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Alexia R.'s profile image
Alexia R. 
on Birdeye

a year ago

Great customer service and selection. 

Business response:

Thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutrition... read more

Brian T.'s profile image
Brian T. 
on Birdeye

a year ago

Went in for some kibble for my adult and puppy huskies. Figured I knew what I was going in for and passed a gentleman on the way in asking if I needed any help and I said no. Then over looking at the kibble he noticed me taking longer then usual. I was trying to make a decision on which bag to get. He stepped over and asked again if I needed any help and of course this time I said yes. He helped me make a better informed decision on which kibble to get for my husky puppy. I didn’t catch his name but was pleasantly hel... read more

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! Taylor ... read more

Terrika W.'s profile image
Terrika W. 
on Birdeye

a year ago

Great customer service, my dog loves her new perfume and dog food she cleans the bowl lol . 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health... read more

Fara R.'s profile image
Fara R. 
on Birdeye

a year ago

Same day delivery is a life saver!!! 

Business response:

We're so glad to hear you're enjoying our Same Day Delivery service!! Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet’s needs! We're thrilled you're pleased and hope to deliver to you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & ... read more

Daymon S.'s profile image
Daymon S. 
on Birdeye

a year ago

Excellent! 

Business response:

Daymon, Thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pets. We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while ... read more

Maddi B.'s profile image
Maddi B. 
on Birdeye

a year ago

First time in and had really helpful interactions with everyone there! I loved that there was a pup in the store. Way more stuff for dogs than cats. 

Business response:

Hi Maddi, Thank you so much for visiting our City Line store, and for taking the time to leave us such a wonderful review! Great customer service is always something that we strive for and we are happy to have such great feedback. One of the benefits of working for Hollywood Feed is the ability to bring our (well behaved) dogs to work! Statistically, significantly more people in the US own dogs than cats, so we do offer more retail space for dog products. However, we are always open to new suggestions for products, so if e... read more

Nick H.'s profile image
Nick H. 
on Birdeye

a year ago

Staff are always very helpful and friendly this is an awesome store! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Theresa M.'s profile image
Theresa M. 
on Birdeye

a year ago

Great people 

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University a... read more

Emily H.'s profile image
Emily H. 
on Birdeye

a year ago

Fantastic service! We love Hollywood Feed and can’t wait for the new one in Forney to open! 

Business response:

Emily, Thank you for such an stellar review! We are so excited you are a part of our growing Hollywood Feed family. We know that our staff are our biggest resource for our customers, and that's why we train each of our team members for over 40 hours every year on our products, pet health, and nutrition so that they can make excellent recommendations for you and your pets. We look forward to seeing you soon! Amber W. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Universi... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,185 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.