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Hollywood Feed

4.9

About this business

Location details

1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,320 reviews
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Steve U.'s profile image
Steve U. 
5 years ago

Great products and even better customer service! 

Business response:

Claire, thank you for your marvelous review! We strive to provide the highest quality products and service for our customers and their pets, and we’re excited to receive such great feedback. We look forward to continuing to provide exceptional products for your pets, and we hope to see you again soon. 

Steve U.'s profile image
Steve U. 
5 years ago

Great products and even better customer service! 

Business response:

Claire, thank you for your marvelous review! We strive to provide the highest quality products and service for our customers and their pets, and we’re excited to receive such great feedback. We look forward to continuing to provide exceptional products for your pets, and we hope to see you again soon. 

Sara A.'s profile image
Sara A. 
5 years ago

Fast, easy, friendly. Always! 

Business response:

Sara, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! 

Sara A.'s profile image
Sara A. 
5 years ago

Fast, easy, friendly. Always! 

Business response:

Sara, thank you so much for your positive review! Our team aims to provide the highest level of customer service possible while attending to each individual's needs (and pace!). We are thrilled that you were pleased with our quick and efficient service, and we hope to see you again soon! 

Marla M.'s profile image
Marla M. 
5 years ago

Glad that you are open again but even more that you have the shop really clean and your employees were wearing masks... Always know I’m going to find the Fromm grain free food well stocked in multiple flavors as well... 

Business response:

Marla, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to pr... read more

Marla M.'s profile image
Marla M. 
5 years ago

Glad that you are open again but even more that you have the shop really clean and your employees were wearing masks... Always know I’m going to find the Fromm grain free food well stocked in multiple flavors as well... 

Business response:

Marla, thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! It is of utmost importance to make sure our employees are well-versed on the products that we carry, as well as the social practices that we currently need to pr... read more

Francine D.'s profile image
Francine D. 
5 years ago

Excellent customer service! Especially today with my broken foot, even in the extreme heat, they didn't think twice about offering to carry my large bag of dog food to the car. Hollywood Feed will always have my business!! 

Business response:

Francine, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We wish you a speedy recovery and hope to see you again soon! 

Francine D.'s profile image
Francine D. 
5 years ago

Excellent customer service! Especially today with my broken foot, even in the extreme heat, they didn't think twice about offering to carry my large bag of dog food to the car. Hollywood Feed will always have my business!! 

Business response:

Francine, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We wish you a speedy recovery and hope to see you again soon! 

Joyce W.'s profile image
Joyce W. 
5 years ago

The staff and the Manager,Donna, are terrific. Everyone knows the products very well. The store is well organized and the customer service is excellent. 

Business response:

Joyce, we’re very proud of the compliment on our team member. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,320 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.