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1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Awesome customer service from Donna and Amy! Thanks. I'll be back.
Business response:
Brent, we’re very proud of the compliment on Donna and Amy. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
I always ask a lot of questions concerning my fur baby's well being. The staff is patient and takes the time to make sure I leave with the answers I need
Business response:
Angi! Besides providing our customers with awesome service, one of our other favorite things is to share our product knowledge!! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Pleased with the new customer purchasing experience. Was referred by a family member. Plan to make Hollywood my preferred pet food store.
Business response:
Robert, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We can't wait to see you again soon!
I always ask a lot of questions concerning my fur baby's well being. The staff is patient and takes the time to make sure I leave with the answers I need
Business response:
Angi! Besides providing our customers with awesome service, one of our other favorite things is to share our product knowledge!! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Pleased with the new customer purchasing experience. Was referred by a family member. Plan to make Hollywood my preferred pet food store.
Business response:
Robert, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! We can't wait to see you again soon!
They know me and my dogs and treat us like family.
Business response:
We are so glad to have you and your pups as part of our Feed family, Jennifer! We truly appreciate your continued support. Thank you and we hope to see you all again soon!
Excellent, personalized service, extremely friendly and helpful, pleasant, kind, knowledgeable...absolutely the best!
Business response:
Thank you so much, Julia!! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback. We hope to see you again soon!
They know me and my dogs and treat us like family.
Business response:
We are so glad to have you and your pups as part of our Feed family, Jennifer! We truly appreciate your continued support. Thank you and we hope to see you all again soon!
Excellent, personalized service, extremely friendly and helpful, pleasant, kind, knowledgeable...absolutely the best!
Business response:
Thank you so much, Julia!! We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback. We hope to see you again soon!
Hollywood Feed has a 4.9 star rating with 1,363 reviews.
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.