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Hollywood Feed
- Pet Stores
- Richardson, TX
About this business
Location details
1415 E Renner Rd, Building B Suite 200, Richardson, TX, 75082, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The service in the Richardson Store is not the greatest. When the store first opened staff was wonderful.! Now I go to the Mckinny store . Wher everybody is helpful and Skyler friendly
Business response:
Leslie, thank you for sharing your thoughts about your experiences at our Richardson Hollywood Feed. Our regional manager, Sharon Wallace, really enjoyed speaking with you today and truly appreciates the feedback you provided. She values the opportunity to help make your future visits even better. If you ever need assistance with bulk items or information on freeze-dried, frozen, or dehydrated products, you’re welcome to reach out to Sharon anytime at sharonwallace@hollywoodfeed.com. We appreciate your continued support and... read more
recently all of the stores in my area have not had the large 26 lb bag of Fromm’ Chicken. a la veg. they do have a smalller size but i am wondering why none of the larges bag. i have two large dogs and really need the large bag. tu that being said the store experience was very nice as it always is. the people are friendly and ready to help if need be. But again my biggest complaint is not having the product that I want on the shelves.
Business response:
Thank you, Paula! We’re so glad to hear your visits to our City Line Hollywood Feed are always pleasant and that our team takes great care of you. We’re sorry, though, that you’ve had trouble finding the 26lb. Fromm Chicken à La Veg bags recently. We’d love to help get this resolved for you—please reach out to our Customer Service team at bark@hollywoodfeed.com so we can look into inventory at your local stores and get your pups what they need. We truly appreciate your feedback and your continued support!
I am disappointed. I switched over to using Core weight management food. The last 3 weeks my auto order has been canceled. I understand this product is not in stock, but I have not received any information as to why it isn’t in stock. In addition, I called and spoke with someone from the company and asked them if they could find out what was going on and why it wasn’t in stock. I never received any follow up. The emails I receive say at the top, your upcoming auto order has been created. Then receive another message it’s can... read more
I love HollyWood Feed, but I was sent an email saying I bought something in Richardson and I haven’t been to a location in months, let alone Texas, as I moved away, so I’m a bit concerned.
I love HollyWood Feed, but I was sent an email saying I bought something in Richardson and I haven’t been to a location in months, let alone Texas, as I moved away, so I’m a bit concerned.
I was asking one the girls at this store about your new store in Rockwall, where I live, when it was going to open. I said it was taking forever. ya da ya da and then she said "I don't care I'm not the owner It's not my money. Sarcastidly. Typical of her generation. Well I won't be coming back. When your store in Rockwall open then fine but I'm not driving over to your store on Renner Rd just for Duck feet and Bully Sticks which ore overpriced by the way. Duck feet not so much but Bully Sticks absolutely. Buy online. Just m... read more
Business response:
Hi, Harry Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We are sorry to hear you were dis... read more
I was asking one the girls at this store about your new store in Rockwall, where I live, when it was going to open. I said it was taking forever. ya da ya da and then she said "I don't care I'm not the owner It's not my money. Sarcastidly. Typical of her generation. Well I won't be coming back. When your store in Rockwall open then fine but I'm not driving over to your store on Renner Rd just for Duck feet and Bully Sticks which ore overpriced by the way. Duck feet not so much but Bully Sticks absolutely. Buy online. Just m... read more
Business response:
Hi, Harry Thank you for taking the time to leave us a review. We always appreciate customer feedback, even negative, as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. We do value our customers and believe in making you feel important. We believe that great customer service should be reflected throughout the company at every level. We are sorry to hear you were dis... read more
The associates were very pushy in giving us the sales flyer, even after I said no because I will just throw it away. And it's wasteful anyway, I can look online for those things.
Business response:
Thank you for taking the time to leave us a review, Autumn. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. Our City Line team members believe in providing a unique experience to everyone. However, we do understand that not everyone desires assistance. Our sales flyer is only to show you what he have on sale in our stores while... read more
The associates were very pushy in giving us the sales flyer, even after I said no because I will just throw it away. And it's wasteful anyway, I can look online for those things.
Business response:
Thank you for taking the time to leave us a review, Autumn. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service, so I'd like to apologize for your recent experience as it appears we've dropped the ball. Our City Line team members believe in providing a unique experience to everyone. However, we do understand that not everyone desires assistance. Our sales flyer is only to show you what he have on sale in our stores while... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,367 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.