This profile has been claimed by the business owner or representative.
Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The folks who work here are incredibly kind and always listen. As a result, I have gotten so much help for what is a rowdy, one year old, 92 lb. Golden Retriever.
Business response:
Janice, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
The folks who work here are incredibly kind and always listen. As a result, I have gotten so much help for what is a rowdy, one year old, 92 lb. Golden Retriever.
Business response:
Janice, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Very friendly
Business response:
Charlie, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon!
Very friendly
Business response:
Charlie, thank you so much for your wonderful review! Our team works hard to go above and beyond for every customer, and we are thrilled to have such great feedback! Come back and see us again soon!
Cannot say enough wonderful things about this store!! We adopted a mini bernedoodle puppy and Lauren helped pick out healthier food and guided me in the right direction for good yet not overfilling chews and such. I love going in here and know we will be taken care of and get any questions answered. We are done supporting big box chain pet stores and will now come here for all our needs.
Business response:
Keri, we are so grateful for your wonderful feedback! We are pleased to hear that Lauren at our Toringdon location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Cannot say enough wonderful things about this store!! We adopted a mini bernedoodle puppy and Lauren helped pick out healthier food and guided me in the right direction for good yet not overfilling chews and such. I love going in here and know we will be taken care of and get any questions answered. We are done supporting big box chain pet stores and will now come here for all our needs.
Business response:
Keri, we are so grateful for your wonderful feedback! We are pleased to hear that Lauren at our Toringdon location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon.
Always love your store! Great staff and great selection!
Business response:
Katie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Always love your store! Great staff and great selection!
Business response:
Katie, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
My dogs love the groomers
Business response:
Wendy, wow!! Thank you for this amazing review! Our guests become like members of our family over time, and we love to be able to have that personal connection - especially with our four-legged guests! Come back and see us again soon!!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,456 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.