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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great customer service! Workers were very helpful and knowledgeable !!
Business response:
Linda, our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Great customer service!
Great customer service!
This is my favorite pet store! They have everything that you may need for your pet and they are always ready to help you. The customer service is excellent and I love that the company itself is super helpful when it comes to finding what your pet likes. You can return used items if your pet doesn’t like them for full refund and they donate what you don’t use to animals in need ❤️. I’m very happy with the overall value and prices that they provide, 100% will be my pet store for years to come
Business response:
Kayli, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! At Hollywood Feed we are dedicated and believe in doing what's right for our customers! That's why we offer our wonderful return policy, "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it." We're thrilled you're pleased with our service and hope to see you again soon!
Always so welcoming and kind. Thankful for all their help with my dog!
Business response:
We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
Always the best. Thank you Lauren and your team.
Business response:
Leandra, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
Always the best. Thank you Lauren and your team.
Business response:
Leandra, we are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon!
I have been sending my baby girl since 5 years there for grooming and just love Tammy and Trish. Also, the staff there are knowledgeable and very helpful.
Business response:
Farah, thank you for this wonderful review! WOW, 5-stars! We are ecstatic with this feedback about our Toringdon store! We think they're awesome too. You and your baby girl are like family to us and we're happy you have allowed a great connection with our team. Our groomers love to make every pet look and feel like royalty and we're thrilled to know that Tammy and Trish have met your expectations! Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!
Patches loves her spa day with Trish!!!!
Business response:
Marie, wow!! Thank you for this amazing review! Our guests become like members of our family over time, and we love to be able to have that personal connection - especially with our four-legged guests! Come back and see us again soon!!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,518 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.