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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
This is my favorite pet store! They have everything that you may need for your pet and they are always ready to help you. The customer service is excellent and I love that the company itself is super helpful when it comes to finding what your pet likes. You can return used items if your pet doesn’t like them for full refund and they donate what you don’t use to animals in need ❤️. I’m very happy with the overall value and prices that they provide, 100% will be my pet store for years to come
Business response:
Kayli, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! At Hollywood Feed we are dedicated and believe in doing what's right for our customers! That's why we offer our wonderful return policy, "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it." We're thrilled you're pleased with our service and hope to see you again soon!
Great customer service! Workers were very helpful and knowledgeable !!
Business response:
Linda, our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Great customer service!
This is my favorite pet store! They have everything that you may need for your pet and they are always ready to help you. The customer service is excellent and I love that the company itself is super helpful when it comes to finding what your pet likes. You can return used items if your pet doesn’t like them for full refund and they donate what you don’t use to animals in need ❤️. I’m very happy with the overall value and prices that they provide, 100% will be my pet store for years to come
Business response:
Kayli, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! At Hollywood Feed we are dedicated and believe in doing what's right for our customers! That's why we offer our wonderful return policy, "If your pet doesn't love it, or you don't love it, we'll gladly replace or refund it." We're thrilled you're pleased with our service and hope to see you again soon!
I love going here everyone is so nice and knows the answer to every question I have
Business response:
Steven, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
We LOVE Hollywood Feed. The customer service is the BEST. The staff there are my FAVORITE. The selection of products is AMAZING. And the grooming, OMG I can not express how much I LOVE Trish. She does the most incredible job grooming our labradoodle, Cubby. She is gentle, kind and the best groomer we have had in almost 7 yrs. We adore her!!!! Thank you Hollywood Feed. We LOVE all of you so much. Deb and Cubby
Business response:
Thank you for the kind words, Deb! We appreciate your continued support! We are so happy Trish was able to provide you and Cubby with the best service possible. Our Toringdon store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your p... read more
Everyone there is so helpful & friendly.
Business response:
Kristina, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Great customer service! Workers were very helpful and knowledgeable !!
Business response:
Linda, our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for the wonderful review! Our team strives to provide speedy and exceptional service for all our customers! We're thrilled you're pleased and hope to see you again soon!
Wonderful!!
Business response:
Margie, thank you for the 5 stars. We appreciate your business with us and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,284 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.