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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service
Business response:
Ellen, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Excellent customer service
Business response:
Ellen, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Come back and see us again soon!
Before my last purchase. I would have given them 5 stars. Always friendly, great advice when needing direction. But this last time I called to place an order for delivery the lady that answered the phone must have been having a bad day. Regardless, the entire time she was placing my order. She repeated to me over and over that they are short staffed and prefer all orders to come online. I explained I was driving for the next 2 hours and didn't have time to pull over to order the kibble. I get it we are all doing the most. Bu... read more
Business response:
Janneth, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Toringdon location. We have addressed this matter with our team and will be improving our service. I am very sorry for your less than exemplary experience. We certainly hope that you will give us the opportunity to make your next visit... read more
Love that the products are made in America.
Business response:
Jan, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
Before my last purchase. I would have given them 5 stars. Always friendly, great advice when needing direction. But this last time I called to place an order for delivery the lady that answered the phone must have been having a bad day. Regardless, the entire time she was placing my order. She repeated to me over and over that they are short staffed and prefer all orders to come online. I explained I was driving for the next 2 hours and didn't have time to pull over to order the kibble. I get it we are all doing the most. Bu... read more
Business response:
Janneth, thank you for taking the time to leave us your review! We always appreciate feedback from our customers as it helps us to learn and grow. We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Toringdon location. We have addressed this matter with our team and will be improving our service. I am very sorry for your less than exemplary experience. We certainly hope that you will give us the opportunity to make your next visit... read more
Love that the products are made in America.
Business response:
Jan, thank you for your superb review! We believe that our customers and their pets deserve the highest quality products and the best possible service, and we’re thrilled to have such amazing feedback. We look forward to seeing you again soon!
Enjoy the people and their expertise
Business response:
Ann, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Enjoy the people and their expertise
Business response:
Ann, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. Please visit us again soon!
Both Patches & I always look forward to seeing Trish at grooming. She is always so nice & Patches loves her.
Business response:
Marie, we are so grateful for your wonderful feedback! We are pleased to hear that Trish was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you and we hope to see you again soon.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,282 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.