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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more

Location details

12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,282 reviews
Select a rating
Lynne S.'s profile image
Lynne S. 
on Birdeye

4 years ago

Friendly and knowledgeable crew 

Business response:

Lynne, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon! 

Sandy C.'s profile image
Sandy C. 
on Birdeye

4 years ago

Great customer service. Went online to order, and got delivery very quickly. 

Business response:

We are so glad to hear about your excellent experience with our Same Day Delivery service Sandy! Thank you for the compliment and we hope to see you soon!!! 

Shawna I.'s profile image
Shawna I. 
on Birdeye

4 years ago

As always, excellent customer service and great staff! 

Business response:

Shawna, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon! 

Sharon R.'s profile image
Sharon R. 
on Birdeye

4 years ago

The staff at Hollywood Feed is very knowledgeable and extremely helpful! I won’t shop anywhere else! 

Business response:

Sharon, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Crystal M.'s profile image
Crystal M. 
on Birdeye

4 years ago

Excellent customer service—always greeted at the door with offers to help, and help they do!! I never have to “hunt” for anything—the staff knows where everything is and is very knowledgeable about all the products—especially the food! And for grooming—the absolute best!! Tammy and Trish loved on, adored, and beautifully groomed my standard poodle for almost all of her 14+ years! 

Business response:

Crystal, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We're thrilled to hear you're pleased with our customer service and our grooming services! We are so proud to read about Tammy and Trish's fantastic work! Come back and see us again soon! 

Lynne S.'s profile image
Lynne S. 
on Birdeye

4 years ago

Friendly and knowledgeable crew 

Business response:

Lynne, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon! 

Sandy C.'s profile image
Sandy C. 
on Birdeye

4 years ago

Great customer service. Went online to order, and got delivery very quickly. 

Business response:

We are so glad to hear about your excellent experience with our Same Day Delivery service Sandy! Thank you for the compliment and we hope to see you soon!!! 

Shawna I.'s profile image
Shawna I. 
on Birdeye

4 years ago

As always, excellent customer service and great staff! 

Business response:

Shawna, thank you for the terrific feedback! Our team always strives to have the best customer service in the industry, and we’re excited to hear that we’ve met your expectations during your visit. Thank you again, and we hope to see you again soon! 

Sharon R.'s profile image
Sharon R. 
on Birdeye

4 years ago

The staff at Hollywood Feed is very knowledgeable and extremely helpful! I won’t shop anywhere else! 

Business response:

Sharon, thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,282 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.