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Hollywood Feed
- Pet Stores
- Charlotte, NC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charlotte, NC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
12206 Copper Wy, Suite 128, Charlotte, NC, 28277, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Excellent customer service every time I enter! Every single employee has answered my questions, given advice, and has been genuinely concerned for the welfare of my saved kitten. Above and beyond!
Business response:
Thank you for the wonderful review, Debbie! Our team attends 40-50 hours worth of training on products, nutrition, and customer service throughout the year to learn how to best serve our customers! We're thrilled you're pleased with our service and hope to see you again soon!
The girl at Pawtique was very nice both on the phone and in the store. Highly recommend this store.
Business response:
Joyce! Thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback. We hope to see you again soon!
Excellent customer service every time I enter! Every single employee has answered my questions, given advice, and has been genuinely concerned for the welfare of my saved kitten. Above and beyond!
Business response:
Thank you for the wonderful review, Debbie! Our team attends 40-50 hours worth of training on products, nutrition, and customer service throughout the year to learn how to best serve our customers! We're thrilled you're pleased with our service and hope to see you again soon!
We always enjoy going to see Trish for grooming!!!!
Business response:
Marie, thank you for the positive feedback! We're thrilled you're pleased with Trish's service and hope to see you again soon!
My order was delivered within the hour! Was not expecting that. Thx! My cat needs a novel protein diet and he's been on a food elimination diet for awhile. The Koha canned rabbit has been great for him so far. I may choose an autoship in the future if we decide this is in fact the food he should be on.
Business response:
We are thrilled to hear you are pleased with our Same Day Service, Karen. Glad your cat has found the purrfect food! Thank you for the 5-stars and we hope to see you again soon!
Excellent customer service. Exceptional groomers 👍👌👏
Business response:
We are THRILLED to hear about your wonderful experience at our Charlotte store. We think they’re pretty great, too! Thank you for the review and hope to see you again soon!
Trish is great with my dog Snickerz. He loves her. :)
Business response:
Thank you for the 5-stars, Janet!! We are so happy to hear Trish is taking such good care of your baby. Hope to see you and Snickerz soon!
Trish is great with my dog Snickerz. He loves her. :)
Business response:
Thank you for the 5-stars, Janet!! We are so happy to hear Trish is taking such good care of your baby. Hope to see you and Snickerz soon!
Great customer service! Very knowledgeable and friendly.
Business response:
Sara, thank you so much for your positive review! Our staff attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers. We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,282 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.