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Hollywood Feed
- Pet Stores
- Duluth, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Duluth, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
Location details
2220 Peachtree Industrial Blvd, Suite B100, Duluth, GA, 30097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always amazing customer service with helpful and friendly staff. The staff is always very knowledgeable and courteous. I love going here for all of my pet’s needs!
Business response:
Jennifer, we’re very proud of the compliment on our team member at our Sugarloaf store! We are pleased to have this team member on our staff. We value every customer and believe in having a connection and bond in making you feel like family! At Hollywood Feed we believe in going above and beyond for our customers and ensuring a fantastic experience! We are THRILLED you enjoyed your shopping experience! Thank you for shopping at Hollywood Feed, and we look forward to seeing you again!
Customer service here is excellent!! I came in to find new food for my dog and Jenny was very helpful and patient with helping me. And my dog loves the new food!!!! Only thing was the dog behind the counter was barking very loud and scared my dog. No one seemed to do anything about it. Will do delivery to avoid this. Otherwise really love this Hollywood Feed!
Business response:
David, thank you for communicating with us about your experience at our Sugarloaf store. Your 3-Stars indicate that we have room to improve. While our store associates do enjoy a liberal pet policy, it dictates that if any of our animals are disruptive, aggressive or hindering workflow they should remain at home. At no time should our pets misbehave and negatively affect your experience in our stores. Our guidelines have been reviewed with the entire staff and they are committed to providing the best in guest services. Our s... read more
Customer service here is excellent!! I came in to find new food for my dog and Jenny was very helpful and patient with helping me. And my dog loves the new food!!!! Only thing was the dog behind the counter was barking very loud and scared my dog. No one seemed to do anything about it. Will do delivery to avoid this. Otherwise really love this Hollywood Feed!
Business response:
David, thank you for communicating with us about your experience at our Sugarloaf store. Your 3-Stars indicate that we have room to improve. While our store associates do enjoy a liberal pet policy, it dictates that if any of our animals are disruptive, aggressive or hindering workflow they should remain at home. At no time should our pets misbehave and negatively affect your experience in our stores. Our guidelines have been reviewed with the entire staff and they are committed to providing the best in guest services. Our s... read more
Great Customer Service. Seem to really know the products.
Business response:
Elinda, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you again for the review and hope to see you again soon!
Very knowledgeable and friendly
Business response:
Brittney, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great Customer Service. Seem to really know the products.
Business response:
Elinda, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you again for the review and hope to see you again soon!
Very knowledgeable and friendly
Business response:
Brittney, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
very nice and helpful staff
Business response:
Deborah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
very nice and helpful staff
Business response:
Deborah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,032 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 10:00 a.m.