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Hollywood Feed
- Pet Stores
- Duluth, GA
About this business
Location details
2220 Peachtree Industrial Blvd, Suite B100, Duluth, GA, 30097, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Customer service here is excellent!! I came in to find new food for my dog and Jenny was very helpful and patient with helping me. And my dog loves the new food!!!! Only thing was the dog behind the counter was barking very loud and scared my dog. No one seemed to do anything about it. Will do delivery to avoid this. Otherwise really love this Hollywood Feed!
Business response:
David, thank you for communicating with us about your experience at our Sugarloaf store. Your 3-Stars indicate that we have room to improve. While our store associates do enjoy a liberal pet policy, it dictates that if any of our animals are disruptive, aggressive or hindering workflow they should remain at home. At no time should our pets misbehave and negatively affect your experience in our stores. Our guidelines have been reviewed with the entire staff and they are committed to providing the best in guest services. Our s... read more
Great Customer Service. Seem to really know the products.
Business response:
Elinda, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you again for the review and hope to see you again soon!
Very knowledgeable and friendly
Business response:
Brittney, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
Great Customer Service. Seem to really know the products.
Business response:
Elinda, thank you so much for your fantastic feedback! Our team works hard to go above and beyond for every customer, and it’s wonderful to see that we’ve met that goal! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! Thank you again for the review and hope to see you again soon!
Very knowledgeable and friendly
Business response:
Brittney, thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon!
very nice and helpful staff
Business response:
Deborah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
very nice and helpful staff
Business response:
Deborah, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! We hope to see you again soon!
Love your store! And your coupons--will be regular customer. Thank you!!
Business response:
Paul, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Love your store! And your coupons--will be regular customer. Thank you!!
Business response:
Paul, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,094 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.