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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Location details
2990 Buford Hwy, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
We are new to puppyhood. We walked in needing so many things and the team we so happy to help. Really felt thankful to have chosen to go in. Love the experience.
Business response:
Wendy, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Friendly and knowledgeable staff
Business response:
Thank you for this amazing review, Drew!! Our team works hard to provide the best experience during each visit. Come back and see us again soon!!
Employees are not as polite to me like they are with other customers
Business response:
Jerry, thank you for taking the time to leave us your review! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Windermere location. This will be escalated to the regional manager, Kelsie Pederson, so she can take the appropriate action with our team. If you would like to reach out to Kelsie directly, please email her at kelsie@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and... read more
Awesome Manager
Business response:
Tim, we’re very proud of the compliment on our team member. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Absolutely the best place to purchase dog food for my 4 Great Danes. What we use is always in stock and the bags are never torn or have any holes in the bag which I have seen at other stores. Customer Service is always on spot. They know my brand of dog food, always offer to grab it and help my get it to my SUV. I have been a happy customer since day 1 of shopping at Hollywood Feed!!
Business response:
Shana, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are thrilled that you and your Great Danes are enjoying our store! We love your pets like they are our own. We hope to see you again soon!
Employees are not as polite to me like they are with other customers
Business response:
Jerry, thank you for taking the time to leave us your review! We aim to provide the very best service to all of our guests, and I am terribly sorry to hear that we missed the mark during your last visit to our Windermere location. This will be escalated to the regional manager, Kelsie Pederson, so she can take the appropriate action with our team. If you would like to reach out to Kelsie directly, please email her at kelsie@hollywoodfeed.com with details regarding your experience. We certainly hope to hear from you soon and... read more
Awesome Manager
Business response:
Tim, we’re very proud of the compliment on our team member. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
Absolutely the best place to purchase dog food for my 4 Great Danes. What we use is always in stock and the bags are never torn or have any holes in the bag which I have seen at other stores. Customer Service is always on spot. They know my brand of dog food, always offer to grab it and help my get it to my SUV. I have been a happy customer since day 1 of shopping at Hollywood Feed!!
Business response:
Shana, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We are thrilled that you and your Great Danes are enjoying our store! We love your pets like they are our own. We hope to see you again soon!
Easy to find exactly what I wanted. Greeted when I walked in the door. Helpful staff. Very clean facility.
Business response:
Judy, thank you so much for your excellent review! 5-stars from a 5-star customer! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We love to treat our customer and their pet(s) like family. We are thrilled to have such amazing feedback. Thank you again, and we hope to see you soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,157 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open at 9:00 a.m.