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Hollywood Feed is a natural and holistic pet specialty retail store in Dallas, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to ... read more
7150 Skillman St, Suite 100, Dallas, TX, 75231, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 7:30 p.m. | |
Tue | 9:00 a.m. to 7:30 p.m. | |
Wed | 9:00 a.m. to 7:30 p.m. | |
Thu | 9:00 a.m. to 7:30 p.m. | |
Fri | 9:00 a.m. to 7:30 p.m. | |
Sat | 9:00 a.m. to 7:30 p.m. | |
Sun | 10:00 a.m. to 6:30 p.m. |
Exemplary Customer Service and Satisfaction
Business response:
Bradd, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! We hope to see you again soon!
I love this location of Hollywood Feed. The staff knows the inventory and are so helpful. Thank you to all the staff for everything. You’re so appreciated!!
Business response:
Audrey, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
I love this location of Hollywood Feed. The staff knows the inventory and are so helpful. Thank you to all the staff for everything. You’re so appreciated!!
Business response:
Audrey, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon!
My all time favorite store for my pets it's the only place we shop. I Kno there has been some employee turn over. I miss seeing familiar faces working in the store but the newbies will hopefully be a familiar face and a staple in your store. It was Hospitality and the deeply caring animal lovers that work at your store that kept us coming back and referring you to all we know.
Business response:
Amanda, thank you so much for your positive review! Our staff (even the new team members!) attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Great service!
Business response:
Pamela, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Even with a mask, the workers at this store remembers me and my dog!
Business response:
Esther, thank you for the wonderful review! Our team seeks to provide the finest level of service achievable, and we are happy to have such great feedback! Customers often become part of the family at our stores, and we are so glad to have you as part of our Feed Family! We hope to see you and your pup again soon!
My go-to place for good food, treats, broth, toys, expertise, and customer service.
Business response:
Jennifer, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
My all time favorite store for my pets it's the only place we shop. I Kno there has been some employee turn over. I miss seeing familiar faces working in the store but the newbies will hopefully be a familiar face and a staple in your store. It was Hospitality and the deeply caring animal lovers that work at your store that kept us coming back and referring you to all we know.
Business response:
Amanda, thank you so much for your positive review! Our staff (even the new team members!) attends 40-50 hours worth of training on both products and customer service throughout the year to learn how to best serve our customers! We've now opened up much of our internal training to the public and that users can view resources and training classes at hfu.hollywoodfeed.com. It is always a pleasure to have such wonderful feedback! We hope to see you again soon!
Great service!
Business response:
Pamela, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon!
Hollywood Feed has a 5 star rating with 1,084 reviews.
Hollywood Feed is open now. It will close at 7:30 p.m.