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Hollywood Feed

5.0

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in The Woodlands, TX. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family memb... read more

Location details

4747 Research Forest Dr, Suite 200, The Woodlands, TX, 77381, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.0510 reviews
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Amy G.'s profile image
Amy G. 
on Birdeye

2 years ago

Brittany is AMAZING 

Business response:

Amy, we are so grateful for your wonderful feedback! We are pleased to hear that Brittany at our Cochran's Crossing location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon. 

Amy G.'s profile image
Amy G. 
on Birdeye

2 years ago

Brittany is AMAZING 

Business response:

Amy, we are so grateful for your wonderful feedback! We are pleased to hear that Brittany at our Cochran's Crossing location was able to provide you with the best possible service. Great customer service is something that we strive for. Thank you, and we hope to see you again soon. 

Lisa O.'s profile image
Lisa O. 
on Birdeye

2 years ago

Love this store! Everyone is so friendly and helpful! 

Business response:

Lisa, thank you for the wonderful review! We're so glad our team was able to assist you. At Hollywood Feed we aim to provide the best customer service for all of our customers, and we are thrilled to have such great feedback. Come see us again soon! 

Litza D.'s profile image
Litza D. 
on Birdeye

2 years ago

Everyone at this location is so sweet and helpful. I went in looking for new food for my picky dogs and Maggie took the time to explain to me the different brands. I went with A Pup Above :) They always have an answer for me when I have questions and make suggestions. I also love that they give you free samples to try as well. All the ladies there are always soo helpful. I love them and love this location! 

Business response:

Litza, we are so grateful for your wonderful feedback! We are pleased to hear that Maggie at our Cochrans Crossing location was able to provide you with the best possible service. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your fiv... read more

Lisa O.'s profile image
Lisa O. 
on Birdeye

2 years ago

Love this store! Everyone is so friendly and helpful! 

Business response:

Lisa, thank you for the wonderful review! We're so glad our team was able to assist you. At Hollywood Feed we aim to provide the best customer service for all of our customers, and we are thrilled to have such great feedback. Come see us again soon! 

Litza D.'s profile image
Litza D. 
on Birdeye

2 years ago

Everyone at this location is so sweet and helpful. I went in looking for new food for my picky dogs and Maggie took the time to explain to me the different brands. I went with A Pup Above :) They always have an answer for me when I have questions and make suggestions. I also love that they give you free samples to try as well. All the ladies there are always soo helpful. I love them and love this location! 

Business response:

Litza, we are so grateful for your wonderful feedback! We are pleased to hear that Maggie at our Cochrans Crossing location was able to provide you with the best possible service. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your fiv... read more

Amanda B.'s profile image
Amanda B. 
on Birdeye

2 years ago

I do same day delivery and they are always amazing! Products are perfect and protected from the elements and delivered in a timely manner. 

Business response:

Amanda, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you again soon. 

Amanda B.'s profile image
Amanda B. 
on Birdeye

2 years ago

I do same day delivery and they are always amazing! Products are perfect and protected from the elements and delivered in a timely manner. 

Business response:

Amanda, we are thrilled you are pleased with our speedy Same Day Delivery Service. Thank you for the wonderful feedback. Hope to see you again soon. 

Julie R.'s profile image
Julie R. 
on Birdeye

2 years ago

Sometimes you are out of the products I need and can’t tell me when you will be getting them in. I’ve come back to see if they are in and they are not or have sold out again, very frustrating. I order from someone else. Sometimes you discontinue items I love. 

Business response:

Thank you for your feedback Julie. Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we apologize for not having what you needed at the time. This has been a difficult time to keep certain products and brands in our stores due to shipping and manufacturing delays. We are ordering products everyday to help keep inventory levels as high as possible, some manufacturers are filling orders at a higher fill rate than others. We are in communication with all man... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 510 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.