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Hollywood Feed
- Pet Stores
- Lexington, SC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Lexington, SC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members ... read more
Location details
5228 Sunset Blvd, Suite C, Lexington, SC, 29072, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 7:00 p.m. | |
| Fri | 9:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Great service but way too many emails. Will unsubscribe.
Business response:
Thank you so much for your 5 star review, Loretta! Great customer service is always something that we strive for, and we are happy to hear you are pleased! However, I am so sorry you aren't happy with our email list. We truly value customer feedback as it helps us learn where we can improve which is why our team is actually currently working on adding a preference center so our customers can share how often/what content they would like to receive so that we can better serve you and our other members of the Feed Family. If yo... read more
Ariana was super informed about the products, took the time to educate me, and helped me select the best products for my dog’s needs.
Business response:
Thank you Carla for the kind words! We appreciate your continued support! Our Lexington Square store has a great team, and we are proud of Ariana! She and that team there is a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies... read more
Great customer service and always has what I need.
Business response:
Rory, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
For the most part it’s been good. There have been a few times when I felt like the employees in the store didn’t really want to honor a competitor coupon, which I understand is your policy to do so. I wasn’t very happy that they made me feel like it was a hassle to use competitor coupons. Either you take them or you don’t, but if policy says you do then employees should do so with a smile and a “no problem!” So the last time I had a competitor coupon I just went to that retailer and bought from them instead of going to Holly... read more
Ariana was super informed about the products, took the time to educate me, and helped me select the best products for my dog’s needs.
Business response:
Thank you Carla for the kind words! We appreciate your continued support! Our Lexington Square store has a great team, and we are proud of Ariana! She and that team there is a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies... read more
I love this store! The customer service is great! I have utilized the delivery service several times, and it is always prompt. It makes it easy to get my dog food without driving in Lexington traffic! I just bought a Mississippi made dog bed for my Rhodesian Ridgeback and she has slept on it nightly. They also have a frequent buyers program for the pet food. I buy Fromm dog food.
Business response:
Maura, thank you so much for such a huge compliment. We are thrilled to hear you love our store, and we're so glad to have you and your pet as part of our Feed Family! Come back and see us again soon.
Great customer service and always has what I need.
Business response:
Rory, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
For the most part it’s been good. There have been a few times when I felt like the employees in the store didn’t really want to honor a competitor coupon, which I understand is your policy to do so. I wasn’t very happy that they made me feel like it was a hassle to use competitor coupons. Either you take them or you don’t, but if policy says you do then employees should do so with a smile and a “no problem!” So the last time I had a competitor coupon I just went to that retailer and bought from them instead of going to Holly... read more
Great customer service. High quality products. Love this store.
Business response:
Janice, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 831 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:00 p.m.