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Hollywood Feed

5.0
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About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Charleston, SC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more

Location details

1129 Savannah Hwy, Suite 100, Charleston, SC, 29407, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
5.01,073 reviews
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Lindsey W.'s profile image
Lindsey W. 
on Birdeye

a year ago

Great customer service. I am sorry I cannot remember the name of the woman who helped us (it was May 25 around noon). Very knowledgeable and friendly. 

Business response:

Thank you Lindsey for the kind words! We appreciate your continued support! Our West Ashley store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own... read more

Greg O.'s profile image
Greg O. 
on Birdeye

a year ago

Staff is extremely well trained - nice & helpful. HF has the best staff of any retail business I have been in and it consistent...not just one person there...well done 

Business response:

Greg, we’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Great customer service is something that we strive for,and thank you for your five-star review! We hope to see you again soon! 

Lindsey W.'s profile image
Lindsey W. 
on Birdeye

a year ago

Great customer service. I am sorry I cannot remember the name of the woman who helped us (it was May 25 around noon). Very knowledgeable and friendly. 

Business response:

Thank you Lindsey for the kind words! We appreciate your continued support! Our West Ashley store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have continued to exceed your expectations. Our team works hard everyday to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family like our own... read more

Patrick T.'s profile image
Patrick T. 
on Birdeye

a year ago

Awesome service. 

Business response:

Patrick, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Patrick T.'s profile image
Patrick T. 
on Birdeye

a year ago

Awesome service. 

Business response:

Patrick, we are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! We hope to see you again soon! 

Nick G.'s profile image
Nick G. 
on Birdeye

2 years ago

Everyone that works here is so friendly and helpful! Excellent customer service! 

Business response:

Nick, we are thrilled to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon! 

Nick G.'s profile image
Nick G. 
on Birdeye

2 years ago

Everyone that works here is so friendly and helpful! Excellent customer service! 

Business response:

Nick, we are thrilled to hear about your wonderful experience at our store. We think they’re pretty great too! Thank you for the review and hope to see you again soon! 

Cindy S.'s profile image
Cindy S. 
on Birdeye

2 years ago

Customer service is always great. 

Business response:

Thank you so much for your amazing feedback, Cindy! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon! 

Cindy S.'s profile image
Cindy S. 
on Birdeye

2 years ago

Customer service is always great. 

Business response:

Thank you so much for your amazing feedback, Cindy! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon! 

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 5 star rating with 1,073 reviews. 

When is Hollywood Feed open?

Hollywood Feed is closed now. It will open on Tuesday at 9:00 a.m. 

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