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Hollywood Feed
- Pet Stores
- Charleston, SC
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Charleston, SC. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members... read more
Location details
1129 Savannah Hwy, Suite 100, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
The staff knows who I am and are always very helpful.
Business response:
Thank you for the wonderful review, Kathryn! Our team strives to provide excellent service for every customer! We hope to see you again soon!
Strangest thing...I put in an order for about $900 worth of Stella and Chewy's and was told the order would be in 2 days later. 2 WEEKS go by, and the girls kept telling me it was going to be in any day. Not professional to lead clients on like that. I think there is good selection, but not having product in for 2 weeks is unacceptable. NEW REVIEW: After a lovely conversation with the regional manager, I felt very heard and as though they sincerely were trying to make the situation right. I do believe that it was simply ... read more
Business response:
Lauren, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at this location. I have reached out to the store's Regional Manager, Mary. She has investigated the concerns and discussed this with the staff at this location. We apolog... read more
The staff at Hollywood feed are excellent. They know all the answers to any question about their products and service.They help u in finding the right food for your pet.. Hollywood Feed sells Different brands of food and treats for your pets and wonderful accessories like beds, loungers ,crates bowls toys etc.. and meds.. I use to shop online for my dogs . I found out that Hollywood feed was less expensive than other retailers.. I hope in the near future Hollywood feed will do home delivery ..
Business response:
Lillian, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our home delivery is currently in the testing phase, so stay tuned for a possible roll-out in Charleston! We're thrilled you're pleased with our service and hope to see you again soon!
Always so helpful and friendly.
Business response:
Tamara, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Strangest thing...I put in an order for about $900 worth of Stella and Chewy's and was told the order would be in 2 days later. 2 WEEKS go by, and the girls kept telling me it was going to be in any day. Not professional to lead clients on like that. I think there is good selection, but not having product in for 2 weeks is unacceptable. NEW REVIEW: After a lovely conversation with the regional manager, I felt very heard and as though they sincerely were trying to make the situation right. I do believe that it was simply ... read more
Business response:
Lauren, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at this location. I have reached out to the store's Regional Manager, Mary. She has investigated the concerns and discussed this with the staff at this location. We apolog... read more
The staff at Hollywood feed are excellent. They know all the answers to any question about their products and service.They help u in finding the right food for your pet.. Hollywood Feed sells Different brands of food and treats for your pets and wonderful accessories like beds, loungers ,crates bowls toys etc.. and meds.. I use to shop online for my dogs . I found out that Hollywood feed was less expensive than other retailers.. I hope in the near future Hollywood feed will do home delivery ..
Business response:
Lillian, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! Our home delivery is currently in the testing phase, so stay tuned for a possible roll-out in Charleston! We're thrilled you're pleased with our service and hope to see you again soon!
Always so helpful and friendly.
Business response:
Tamara, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
The people working there are great and the prices are amazing
Business response:
Anna, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Come visit us again soon!
You need more cat stuff..staff is great...
Business response:
Mary, thanks so much for your positive review. Customer feedback is always appreciated, as it helps us to learn and grow. Our associates strive to provide the best possible customer service available! We have a team dedicated to bringing in an assortment of quality products for all of our furry friends, and they work hard to ensure that our feline friends have plenty of items for their many needs. We strive to provide exceptional items, and we're certainly sorry to hear that you feel we're missing the mark with our cat custo... read more
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 5 star rating with 1,077 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.