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Hollywood Feed
- Pet Stores
- Charleston, SC
About this business
Location details
1133 Savannah Hwy, Suite 540, Charleston, SC, 29407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Strangest thing...I put in an order for about $900 worth of Stella and Chewy's and was told the order would be in 2 days later. 2 WEEKS go by, and the girls kept telling me it was going to be in any day. Not professional to lead clients on like that. I think there is good selection, but not having product in for 2 weeks is unacceptable. NEW REVIEW: After a lovely conversation with the regional manager, I felt very heard and as though they sincerely were trying to make the situation right. I do believe that it was simply ... read more
Business response:
Lauren, thank you for reaching out to us with your concerns. Hearing from our customers is important to us. Even if the feedback is negative, we appreciate the communication so that we know what needs to be addressed. We strive to create a positive customer experience and to do what is right by our customers. I am sorry to hear about your recent experience at this location. I have reached out to the store's Regional Manager, Mary. She has investigated the concerns and discussed this with the staff at this location. We apolog... read more
You need more cat stuff..staff is great...
Business response:
Mary, thanks so much for your positive review. Customer feedback is always appreciated, as it helps us to learn and grow. Our associates strive to provide the best possible customer service available! We have a team dedicated to bringing in an assortment of quality products for all of our furry friends, and they work hard to ensure that our feline friends have plenty of items for their many needs. We strive to provide exceptional items, and we're certainly sorry to hear that you feel we're missing the mark with our cat custo... read more
The people working there are great and the prices are amazing
Business response:
Anna, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Come visit us again soon!
You need more cat stuff..staff is great...
Business response:
Mary, thanks so much for your positive review. Customer feedback is always appreciated, as it helps us to learn and grow. Our associates strive to provide the best possible customer service available! We have a team dedicated to bringing in an assortment of quality products for all of our furry friends, and they work hard to ensure that our feline friends have plenty of items for their many needs. We strive to provide exceptional items, and we're certainly sorry to hear that you feel we're missing the mark with our cat custo... read more
The people working there are great and the prices are amazing
Business response:
Anna, thank you so much for this marvelous review! Our staff seeks to provide the finest level of service achievable while offering our customers the best prices possible! Come visit us again soon!
Always knowledgeable and helpful employees. On my first visit I was sold food that stopped my dog's allergy reactions. I drive 20 minutes out of my way and pass four other pet stores on my way to Hollywood Feed.
Business response:
Barb, thank you so much for such an outstanding review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and ensure an excellent experience for each customer! We're thrilled you're pleased with our service and hope to see you again soon!
Always excellent setvice
Business response:
Thank you for this great review, Virginia! Our team strives to create the best experience during each visit!!
I️ have always received knowledgeable and enthusiastic service.
Business response:
Darcy, we are always excited to receive such an amazing review! Great customer service is always something our associates strive for and we are happy to have such great feedback!
Exceptional products and above exceptional customer service!!!!
Business response:
Thank you so much for the great review, Carol! Our team strives to go above and beyond to provide excellent service and quality products at competitive prices! We hope to see you again soon!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,263 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.