Hollywood Feed

4.9

Pet Stores
Woodmere, OH

About this business

Retail Pet Stores

Location details

27299 Chagrin Blvd, Woodmere, OH, 44122, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 7:30 p.m.
Tue	9:00 a.m. to 7:30 p.m.
Wed	9:00 a.m. to 7:30 p.m.
Thu	9:00 a.m. to 7:30 p.m.
Fri	9:00 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:00 a.m. to 6:30 p.m.

4.9649 reviews

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Debbie B.

3 years ago

The employees were friendly and very helpful at my first visit. I will be going back.

Business response:

We are THRILLED to hear about your wonderful experience at our store. We think they’re pretty great too! Because of awesome customers like you, we were ranked 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. Our team goes through 40-50 hours of training throughout the year on product knowledge, nutrition, and pet health. Thank you for the review and hope to see you again soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Uni... read more

Frank W.

3 years ago

I was greeted warmly when I arrived and had good service while I was there. I appreciate shopping at PetPeople.

Business response:

Frank, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health &... read more

Sara M.

3 years ago

Staff at this location are friendly, helpful, and very knowledgeable of the products they sell.

Business response:

Thank you for this glowing review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! We've opened up much of our internal training to the public and you can view resources and training classes at hfu.hollywoodfeed.com. Come back and see us again soon!

Annette B.

3 years ago

The prices and the service were excellent. I'm glad to be Pet people!

Business response:

Annette, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees whil... read more

Britney K.

3 years ago

Lovely team, pointed me directly to the product I needed and made a great recommendation. Also, they greeted the next woman by name, clearly a regular and that was so lovely!

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers. We've opened up much of our internal training to the public, and you can view resources and training classes at hfu.hollywoodfeed.com. We hope to see you again very soon! Deetrik G. Customer Service Liaison Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed Univers... read more

Julia R.

3 years ago

Excellent customer service staff-Store Management-Kevin, Katy, Griffin, Kat, Lu! They go out of the way to proactively notify updates on special orders, status and cost savings opportunities. I purchase Farmina catfood products and disappointed that the wet food is no longer a part of frequent purchase program but still receive case discount. Thank you.

Business response:

Sara S.

3 years ago

Great customer service! Always helpful and friendly!

Business response:

Sara, We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & b... read more

Claire G.

3 years ago

Nice store!! Very clean and they have a lot of choices. Very helpful people who work there.

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutrition... read more

Sara R.

3 years ago

Fantastic people working there. My new favorite place to stop in and grab whatever my pup needs.

Business response:

Sara, thank you for being our 5-star customer! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right by our customers. We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to seeing you again soon!