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Hollywood Feed
- Pet Stores
- Columbus, OH
About this business
Hollywood Feed (formerly PetPeople) is a natural and holistic pet specialty retail store in Columbus, OH. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors, and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. Come see why Hollywood F... read more
Location details
2830 Fishinger Rd, Columbus, OH, 43221, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Always great service
Business response:
We appreciate this great review, Kayla!! Our team strives to offer the best service to all of our guests - but especially our four-legged guests! We are so happy to hear we were able to help you find an option for your sweet pup - come back and see us again soon!
order toys and treats for delivery and excellent packaging, delivery, and customer service. The folks at the Upper Arlington store go above and beyond!
Business response:
Brad, thank you for the awesome review! Our team strives to go above and beyond to provide a wide variety of quality products for each pet's specific needs and we're happy we had your dog's specific food in our store. Our Same Day Delivery Service was made for the convenience of our customers in all situations. And we strive to provide speedy service for all our customers! We are always here for your pet's needs! We're thrilled you're pleased and hope to deliver to you again soon!
Great customer service
Business response:
Thank you so much for your amazing feedback, Jennifer! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!
Employees were not as friendly
Business response:
Kim, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service to every customer and believe in making you feel important. Therefore, I am sorry to hear about your experience at our Upper Arlington store. Hollywood Feed is here to help for every pet's needs and to be sure there is a healthy and safe lifestyle. We do train our staff to help every customer in the bes... read more
As a long time customer of Pet People, I was disappointed to learn that the Grasslands variety of Acana dog food would no longer be sold in the larger bags, while I still like the store, I will need to shop elsewhere to get the product I want for my dog.
Business response:
Hi Lori C, Thank you for the review. We are still selling the ACANA Grasslands in the larger bag, but due to some order delays, your store is running low on that size. We're sorry as we know this is your fur baby's favorite. In the meantime, we would be happy to make recommendations. Just bark at us at bark@hollywoodfeed.com or call at 888-816-8691 to talk to our Feed Team.
Employees were not as friendly
Business response:
Kim, thank you for reaching out to us and expressing your concerns. We always appreciate customer feedback as it helps our company to learn and improve. At Hollywood Feed, we take pride in providing excellent customer service to every customer and believe in making you feel important. Therefore, I am sorry to hear about your experience at our Upper Arlington store. Hollywood Feed is here to help for every pet's needs and to be sure there is a healthy and safe lifestyle. We do train our staff to help every customer in the bes... read more
Great customer service
Business response:
Thank you so much for your amazing feedback, Jennifer! Our team works hard to provide the best customer service possible, and we are so happy to hear we accomplished that goal during your most recent visit. Come see us again soon!
Thanks for keeping Fromm Game Bird in stock
Business response:
Marylou, thank you so much for your excellent review! Our team strives to make every customer’s shopping experience a pleasant one, which is why we keep our stores well-stocked with a wide variety of quality products for each pet's specific needs while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon!
As a long time customer of Pet People, I was disappointed to learn that the Grasslands variety of Acana dog food would no longer be sold in the larger bags, while I still like the store, I will need to shop elsewhere to get the product I want for my dog.
Business response:
Hi Lori C, Thank you for the review. We are still selling the ACANA Grasslands in the larger bag, but due to some order delays, your store is running low on that size. We're sorry as we know this is your fur baby's favorite. In the meantime, we would be happy to make recommendations. Just bark at us at bark@hollywoodfeed.com or call at 888-816-8691 to talk to our Feed Team.
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.8 star rating with 543 reviews.
When is Hollywood Feed open?
Hollywood Feed is closed now. It will open tomorrow at 9:00 a.m.