Hollywood Feed

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Business response:

Hi Leah & Lt. John Shaw P., Thank you for making us aware that you are not receiving our coupons. We want all of our customers to be able to take advantage of the savings offered therefore I will be reaching out to our IT department to confirm everything is working correctly on our end. In the meantime, please feel free to speak with an associate in store for any sales and promotions that may be current. Thank you for being a valued customer with us. 

Business response:

Hi Leah & Lt. John Shaw P., Thank you for making us aware that you are not receiving our coupons. We want all of our customers to be able to take advantage of the savings offered therefore I will be reaching out to our IT department to confirm everything is working correctly on our end. In the meantime, please feel free to speak with an associate in store for any sales and promotions that may be current. Thank you for being a valued customer with us. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Business response:

Hi Nini R., We appreciate you taking the time to provide us with your review. The store associates at the Upper Arlington location strive to provide each customer a memorable shopping experience. We are disappointed that you weren't able to pick up your favorite items. Our purchasing department continually works with the manufacturers on product availability, potential delays, and replacement products when necessary and it does appear that the Bark n' Bakery bulk treats will be back in stores soon. 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked #1 in the Pet Care category in Newsweek's America's Best Retailers 2022. We hope to see you again soon! 

Business response:

Hi Nini R., We appreciate you taking the time to provide us with your review. The store associates at the Upper Arlington location strive to provide each customer a memorable shopping experience. We are disappointed that you weren't able to pick up your favorite items. Our purchasing department continually works with the manufacturers on product availability, potential delays, and replacement products when necessary and it does appear that the Bark n' Bakery bulk treats will be back in stores soon. 

Business response:

Thank you so much for this wonderful review! Our team works hard each day to ensure that we are providing the best products at the best prices. We go through about 40-50 hours of classroom-style training each year to stay up to date on product knowledge, pet health, and nutrition. All of this helps us to make the best recommendations to spoil your fur-babies! Come back and see us again soon!