Hollywood Feed

4.9

Pet Stores
Charlotte, NC

About this business

Retail Pet Stores

Location details

4223 Providence Rd, Suite C, Charlotte, NC, 28211, United States

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Weekday	Schedule	Status
Mon	9:00 a.m. to 7:30 p.m.
Tue	9:00 a.m. to 7:30 p.m.
Wed	9:00 a.m. to 7:30 p.m.
Thu	9:00 a.m. to 7:30 p.m.
Fri	9:00 a.m. to 7:30 p.m.
Sat	9:00 a.m. to 7:30 p.m.
Sun	10:00 a.m. to 6:30 p.m.

4.9474 reviews

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Joye W.

5 years ago

I have usually had good service at this location but, on my most recent visit I was pretty disappointed. Myself and my friend both arrived about 40 minutes prior to closing time and both of our dogs were a bit thirsty after a walk we had just taken them on. We assumed the water bowl/fountain that is in the store would have some water level for our dogs to take a quick drink but it was virtually dry. When we openly commented about the bowl being dry in front of the sales staff member that greeted us, she made no effort to re... read more

Business response:

Thank you for taking the time to reach out to us, Joye. Feedback from our customers is exceptionally important, as it helps us to learn where we need to improve. Our staff strives to provide the best possible customer service in the industry to both our two- and four-legged customers! Therefore, I am sorry to hear that your recent interactions with the staff at our Strawberry Hill location seem to have missed the mark. I have made sure to escalate your complaint to the Regional Manager of this location, Mary, so that she can... read more

Kathy T.

5 years ago

skt

Business response:

Sara, thank you so much for your 5-star review! Come back and see us again soon!

Kathy T.

5 years ago

skt

Business response:

Sara, thank you so much for your 5-star review! Come back and see us again soon!