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Hollywood Feed
- Pet Stores
- Cumming, GA
About this business
Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more
Location details
3540 Keith Bridge Rd, Cumming, GA, 30041, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 7:30 p.m. | |
| Tue | 9:00 a.m. to 7:30 p.m. | |
| Wed | 9:00 a.m. to 7:30 p.m. | |
| Thu | 9:00 a.m. to 7:30 p.m. | |
| Fri | 9:00 a.m. to 7:30 p.m. | |
| Sat | 9:00 a.m. to 7:30 p.m. | |
| Sun | 10:00 a.m. to 6:30 p.m. |
Was great
Business response:
Wow! Thank you for the 5-Stars, Richard!
It's ok. But compared to what? The last time I was in there was one employee doing some accounts at one of the registers and the other employee was BS-ing with a customer who was buying a small bag of dog food. So I waited around to buy two 40 lb. bags of black oil sunflower seed. I wouldn't say service is better or worse than a number of area retailers. Most employees don't appear to have any concern about drifting from one minimum wage job to another.
Business response:
Thank you for taking the time to leave us a review, Lynda! We always appreciate feedback from our customers, even negative, as it helps our company to learn and improve. I'm sorry to hear your recent visit to our store was less than excellent and would like to apologize for falling short in this aspect. We take pride in providing exceptional customer service, so this has been escalated to the regional manager, Kelsie, so she can address this with our team. Please feel free to reach out directly to Kelsie through their ema... read more
LOVE these people! So friendly and knowledgeable!!
Business response:
Thank you for the wonderful review, Christine! Our team attends monthly training on pet health and products to ensure well-informed recommendations for your pet's specific needs! We're thrilled you're pleased with our team and hope to see you again soon!
It's ok. But compared to what? The last time I was in there was one employee doing some accounts at one of the registers and the other employee was BS-ing with a customer who was buying a small bag of dog food. So I waited around to buy two 40 lb. bags of black oil sunflower seed. I wouldn't say service is better or worse than a number of area retailers. Most employees don't appear to have any concern about drifting from one minimum wage job to another.
Business response:
Thank you for taking the time to leave us a review, Lynda! We always appreciate feedback from our customers, even negative, as it helps our company to learn and improve. I'm sorry to hear your recent visit to our store was less than excellent and would like to apologize for falling short in this aspect. We take pride in providing exceptional customer service, so this has been escalated to the regional manager, Kelsie, so she can address this with our team. Please feel free to reach out directly to Kelsie through their ema... read more
LOVE these people! So friendly and knowledgeable!!
Business response:
Thank you for the wonderful review, Christine! Our team attends monthly training on pet health and products to ensure well-informed recommendations for your pet's specific needs! We're thrilled you're pleased with our team and hope to see you again soon!
Always have knowledgeable staff
Business response:
Thank you for the wonderful review, April! Our team attends monthly training on pet health and nutrition to ensure quality recommendations for your pets specific needs! We hope to see you again soon!
Always have knowledgeable staff
Business response:
Thank you for the wonderful review, April! Our team attends monthly training on pet health and nutrition to ensure quality recommendations for your pets specific needs! We hope to see you again soon!
Everyone is always very kind, helpful & knowledgable. The only thing im sad that changed is that you dont carry the brand of food, my budgie loves, anymore
Business response:
Thank you for the amazing review! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
Everyone is always very kind, helpful & knowledgable. The only thing im sad that changed is that you dont carry the brand of food, my budgie loves, anymore
Business response:
Thank you for the amazing review! Our team is dedicated to providing amazing products and exceptional service! We're glad to hear you are pleased!
Frequently asked questions about Hollywood Feed
How is Hollywood Feed rated?
Hollywood Feed has a 4.9 star rating with 1,936 reviews.
When is Hollywood Feed open?
Hollywood Feed is open now. It will close at 7:30 p.m.