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Hollywood Feed

4.9

About this business

Hollywood Feed is a natural and holistic pet specialty retail store in Cumming, GA. We offer the highest quality dog and cat foods, USA-made treats, toys, beds, and more! To offer the best customer service, our Feed Team sales associates receive over 40 hours of training from veterinarians, nutritionists, vendors and behaviorists each year. Hollywood Feed is committed to helping pet owners make informed decisions about the products they buy for their four-legged family members. We invite you and your furry family members to... read more

Location details

3540 Keith Bridge Rd, Cumming, GA, 30041, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 7:30 p.m.
Tue9:00 a.m. to 7:30 p.m.
Wed9:00 a.m. to 7:30 p.m.
Thu9:00 a.m. to 7:30 p.m.
Fri9:00 a.m. to 7:30 p.m.
Sat9:00 a.m. to 7:30 p.m.
Sun10:00 a.m. to 6:30 p.m.
4.91,935 reviews
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Linda S.'s profile image
Linda S. 
on Birdeye

a year ago

Excellent customer service. Miles helped me select a crate and food for my new puppy. Always a pleasure to shop at this Hollywood Feed location. 

Business response:

Linda, thank you for being our 5-star customer! We appreciate you and value your support! At Hollywood Feed, we are dedicated and committed to you and your pet(s). We believe in doing what is right for our customers. We train our staff to help everyone in the best way possible, and that includes carrying items to the register and your vehicle! We take pride in the services we offer, the products we sell, and the pets and people we help every day. Thank you for being a part of the Hollywood Feed family! We look forward to see... read more

Melissa & Don S.'s profile image
Melissa & Don S. 
on Birdeye

a year ago

Great customer service 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavi... read more

Melissa & Don S.'s profile image
Melissa & Don S. 
on Birdeye

a year ago

Great customer service! 

Business response:

Melissa and Don, we are always excited to receive such an amazing review! Great customer service is always something that we strive for, and we are happy to have such great feedback! Come see us again soon! 

Jennifer G.'s profile image
Jennifer G. 
on Birdeye

a year ago

Great customer service! Love shopping at this location as everyone is always helpful with my pup! 

Business response:

We are always excited to receive such an amazing review! Great customer service is always something that we strive for and we are happy to have such great feedback! Because of awesome customers like you, we were ranked Number 1 in the Pet Care category in Newsweek's _America's Best Retailers 2022_. We hope to see you again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavio... read more

Stephanie R.'s profile image
Stephanie R. 
on Birdeye

a year ago

sometimes good sometimes not so good 

Business response:

Stephanie, Thank you for this feedback. At Hollywood Feed, we take pride in providing excellent customer service at every level every time, so I'd like to apologize for your less-than-standard experiences as it appears we've dropped the ball. Although every visit may not be perfect, we thank you for continuing to shop with us. We would love additional feedback to ensure your next visit is better than your last! Please share details of your experience with us at bark@hollywoodfeed.com so we can make improvements. We apprecia... read more

Leah F.'s profile image
Leah F. 
on Birdeye

a year ago

Store is always clean and the staff are always willing to help! 

Business response:

Thank you so much for your excellent review! Our team strives to make every customer's shopping experience a pleasant one, which is why we keep our stores tidy and organized while offering the best customer service possible! We are thrilled to have such amazing feedback. Hope to see you again soon! 

John & Evelyn R.'s profile image
John & Evelyn R. 
on Birdeye

a year ago

Great customer service. Knowledgable staff 

Business response:

Thank you so much for your stellar review! Our staff receives 40-50 hours of training each year on customer service and the products we have in store to better serve our customers. We're thrilled you're pleased, and visit us again soon! Taylor M. Customer Service Hollywood Feed Be sure to visit hfu.hollywoodfeed.com to enroll in Hollywood Feed University alongside our employees while we learn more about our pets' health & behavior from veterinarians, nutritionists, and other accredited members of the pet industry! 

Shawn S.'s profile image
Shawn S. 
on Birdeye

a year ago

Always a great experience. The staff greats you as soon as you walk in and can point you in the direction you need in no time. I’ll always shop for my dogs at Hollywood. 

Business response:

Shawn, Thank you for the kind words! We appreciate your continued support! Our Keith Bridge store has a great team, and we are proud of them! They are a true symbol of what Hollywood Feed stands for, and we are happy they have exceeded your expectations. Our team works hard every day to ensure great customer service to every customer and provide professional recommendations and advice. At Hollywood Feed we are here for you and your pet(s), and we are dedicated. We view you and your fur babies as family, like our own. Thank ... read more

Debbie W.'s profile image
Debbie W. 
on Birdeye

a year ago

Every employee I have encountered has been very friendly and helpful! 

Business response:

Debbie, We’re very proud of the compliment on our team members. Our staff receives 40-50 hours of training each year on customer service and the pet products we have in store, and they are enthusiastic about sharing their expertise with our customers! We've now opened up much of our internal training to the public and users can view resources and training classes at hfu.hollywoodfeed.com. Thank you for your five-star review! We hope to see you again soon! Michael S Customer Service Hollywood Feed Be sure to visit hfu.holl... read more

Frequently asked questions about Hollywood Feed

How is Hollywood Feed rated?

Hollywood Feed has a 4.9 star rating with 1,935 reviews. 

When is Hollywood Feed open?

Hollywood Feed is open now. It will close at 7:30 p.m.